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Customer Service Sales

Location:
Philadelphia, PA
Salary:
10.00
Posted:
November 29, 2014

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Resume:

D'Angela Generette

*** ***** ******** ******

Philadelphia, PA 19139

267-***-****

***********@*****.***

PROFESSIONAL EXPERIENCE

Self-Employed 2010-Present

Childcare Provider

Create a stimulating, nurturing, and safe environment for the children;

Supervise the children's activities at all times; Plan and prepare

meals; Perform housework related to child care, including washing the

children's clothes, cleaning up after meals, and tidying play areas;

Plan and lead educational activities, including reading, with the

children; Administer medicine to the children

Jomar 2012-2013

Cashier

Computed and recorded totals of transactions; Established or identified

prices of goods, and tabulated bills using calculators, cash registers,

or optical price scanners; Monitored checkout stations to ensure that

they have adequate cash available and that they are staffed

appropriately; Processed merchandise returns and exchanges; Counted

money in cash drawers at the beginning of shifts to ensure that amounts

are correct and that there is adequate change; Issued receipts,

refunds, credits, or change due to customers; Stocked shelves, and

marked prices on shelves and items.

Au Bon Pain 2008-

2010 Barista/Hostess

Provided superior customer service as defined by Au Bon Pain within the

scope of company policy; Accurately and efficiently completed all sales

transactions and maintain proper cash and media accountabilities at POS

registers; Maintained an awareness of all product information,

merchandise promotions, test merchandise and advertisements; Prepared

top quality hot and cold beverages to order; Followed health, safety

and sanitation guidelines for all products; Participated in receiving

and monitoring floor stock; Communicated with coworkers and management

to solve problems and improve quality and service

Passional Boutique

2007-2008

Sales Associate

Assisted customers with product selection and queries; Investigated and

resolved customer complaints; Set up store displays; Operated cash

register as and when necessary; Managed shelf stocking and pricing

activities; Inspected merchandize for quality and quantity

Johnny Rockets 2006-

2008

Cashier

Operated cash register and received payment from customers; accurately

counted and provided change to customers as required; followed all

HMSHost customer service and cash handling policies and procedures;

Maintained a solid knowledge of products and services available in

unit; Cleaned and stocked work area; Assisted with locating,

reconciling, and verifying the accuracy of transactions; operated

equipment with peripheral electronic data processing

EDUCATION

John Bartram High School

2003 Communications

SKILLS

. Highly skilled in providing a timely, efficient, and considerate

customer service

. Proven ability to operate cash register and manage drawer

. Demonstrated ability to respond and resolve customer's requests and

concerns

. Able to assist customers with purchases and transactions

. Experienced in restocking merchandise

. Meticulous competency in sales, products and services

. Excellent written and verbal communication skills

. Ability to develop strong customer relations



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