D'Angela Generette
Philadelphia, PA 19139
***********@*****.***
PROFESSIONAL EXPERIENCE
Self-Employed 2010-Present
Childcare Provider
Create a stimulating, nurturing, and safe environment for the children;
Supervise the children's activities at all times; Plan and prepare
meals; Perform housework related to child care, including washing the
children's clothes, cleaning up after meals, and tidying play areas;
Plan and lead educational activities, including reading, with the
children; Administer medicine to the children
Jomar 2012-2013
Cashier
Computed and recorded totals of transactions; Established or identified
prices of goods, and tabulated bills using calculators, cash registers,
or optical price scanners; Monitored checkout stations to ensure that
they have adequate cash available and that they are staffed
appropriately; Processed merchandise returns and exchanges; Counted
money in cash drawers at the beginning of shifts to ensure that amounts
are correct and that there is adequate change; Issued receipts,
refunds, credits, or change due to customers; Stocked shelves, and
marked prices on shelves and items.
Au Bon Pain 2008-
2010 Barista/Hostess
Provided superior customer service as defined by Au Bon Pain within the
scope of company policy; Accurately and efficiently completed all sales
transactions and maintain proper cash and media accountabilities at POS
registers; Maintained an awareness of all product information,
merchandise promotions, test merchandise and advertisements; Prepared
top quality hot and cold beverages to order; Followed health, safety
and sanitation guidelines for all products; Participated in receiving
and monitoring floor stock; Communicated with coworkers and management
to solve problems and improve quality and service
Passional Boutique
2007-2008
Sales Associate
Assisted customers with product selection and queries; Investigated and
resolved customer complaints; Set up store displays; Operated cash
register as and when necessary; Managed shelf stocking and pricing
activities; Inspected merchandize for quality and quantity
Johnny Rockets 2006-
2008
Cashier
Operated cash register and received payment from customers; accurately
counted and provided change to customers as required; followed all
HMSHost customer service and cash handling policies and procedures;
Maintained a solid knowledge of products and services available in
unit; Cleaned and stocked work area; Assisted with locating,
reconciling, and verifying the accuracy of transactions; operated
equipment with peripheral electronic data processing
EDUCATION
John Bartram High School
2003 Communications
SKILLS
. Highly skilled in providing a timely, efficient, and considerate
customer service
. Proven ability to operate cash register and manage drawer
. Demonstrated ability to respond and resolve customer's requests and
concerns
. Able to assist customers with purchases and transactions
. Experienced in restocking merchandise
. Meticulous competency in sales, products and services
. Excellent written and verbal communication skills
. Ability to develop strong customer relations