Customer Service Project Manager
Resume:
Tawanda Mason
Memphis, TN 38115
**************@*****.***
Objective:
To obtain permanent position in a stable environment; where I can maximize my strong
organization skills, experiences, educational background, and ability to work well with others. To
gain more experience providing my employer with an enthusiastic and dedicated employee.
Education: Saint Gregory High School -Diploma. November 14, 2014
Skills Summary:
Time management, multi task, reliable, pay attention to detail, excellent communication skills,
interpersonal skills, customer service skills, concerned with quality, produce work that is orderly
and complete. Use of RF scanner, picking, packing, quality assurance (QA), and shipping clerk.
Experience:
TechniColor- Shipping Clerk May 2012-November 2013
Maintain all the shipping records and keeps files and paper organized. Prepare the packages that
are going to be shipped. Also keep track of inventory, monitor all outgoing shipments. Ensures
address labels are correct by verifying against pick tickets. I audit products on pallets by starting
from the bottom of pallet; comparing it to the ticket. Manage counting process of physical
inventory, research discrepancies, reporting final counts to my supervisor.
Versant Supply Chain- Picker February 2011- May 2012
Picked orders making sure they were being shipped correctly after picking the orders labeled
them; insuring the quality and quantity of the items picked matched the order slip.
Jacobsonco- Rework/Packing May 2008- January 2011
Unload pallets, unpacked product; inspect stock items for wear and defects. Identify incorrect/
short shipped items and immediately notified the supervisor.
Menlos- Shipping/Team Leader May 2000- October 2008
Overseeing fellow team member; paying attention to detail, monitoring the quality and quantities
of product being shipped toward the end of shift. Report to my project manager of any problems
and accomplishment received by the team.
References:
Furnish upon request.
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