Customer Service Quality Assurance
Resume:
[pic]
Mobile: +91-706*******
Email: *******.**********@*****.***
Career Objective:
* To develop myself as a responsible employee with opportunities for
career growth and to enhance my professional skills in a dynamic and
stable workplace.
* A challenging position within an organization that has philosophies
centered on quality, customer service and belief that people within an
organization contribute to the success of the company.
Academia:
* I had completed Masters of pharmacy (M.Pharm) from ISF College of
Pharmacy, Moga,Punjab.(20012-2014)
* I had completed Bachelor of pharmacy (B.Pharm) from Sardar Bhagwan Singh
P.G. Institute, Dehradun (U.K). (2008-2012)
* 10th from Wilsonia school (ICSE board),Moradabad in 2006 with 67 %
* 12th from Wilsonia school(ISC board), Moradabad in 2008 with 68%
Projects:
* M.Pharm project: Establishment of quality control parameters for herbal
juice and development of fast dispersible and effervescent granules
containing herbal Emblica officinalis extracts.
Extensive market survey on the basis of following
* Product analysis
* Market analysis
* Market Survey: Prescription/ medication Pattern
B.Pharm project: Advances in the development and application of therapies
for rheumatoid arthritis (project report submitted in fulfilment of the
requirement for the course Pharmacology (phr-852a-e) of Uttarakhand
technical university, Dehradun,
Industrial Training Undertaking:
* As Undergone 1 month training in quality assurance and documentation
department in Sanjeevni Parentral, Selaqui, Dehradun.
Technical Proficiency
* Having in-depth knowledge of multiple disciplines, including
pharmacology, microbiology, basics of medicine (anatomy, physiology,
systems of the body, diseases and their treatment), and principles of
marketing management.
* An ardent reader and a perpetual learner, has excellent oral and written
communication skills, good presentation skills, persuasive in executing
responsibilities to the best of my ability.
* Sound technical knowledge in terms of validation, SOP's, documentation,
regulatory aspects in pharmaceuticals).
* Having knowledge of all software applications including MS Office.,MS
Excel,
MS Word Operating system: WINDOWS 98, XP, Vista., Win-7, Win-8
Extracurricular Activities:
* Active participation in INDO-BULGARIA Poster Presentation On ANALYTICAL
METHOD VALIDATION, ( International Conference),Moga,Punjab
* Active participation in Baba Farid University 'BIOTECHNOLOGY IN MEDICINE
AND HERBAL DRUG DEVELOPMENT', 7th Conference of Biotechnology Society Of
India,
Declaration:
I hereby declare that the above mentioned information is correct to my
knowledge and I bear the responsibility for the correctness of the above
mentioned particulars.
Date : 29-11-2014
Place : MORADABAD KULDEEP
SHARMA
KULDEEP SHARMA
Contact Number -+91-855*******
*******.**********@*****.***,
Indra Prastha Colony
Kantha Road, Harthala
Moradabad
P/O- Sonakpur, Pin-244001
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