Customer Service Manager
Resume:
Christina Melanson
Somersworth, NH 03878
*********@*****.***
Friday November 28, 2014
CHS Health Services
Waltham, MA
I am interested in the Corporate Wellness Program Manager position
advertised on Indeed.com. My resume is enclosed for your review. Given my
related experience and excellent capabilities, I would appreciate your
consideration for this job opening. My skills are an ideal match for this
position.
Your Requirements:
. Promote/restore patient health through collaboration & providing
physical/psychological support to patients
. Diagnose and treat patients, referring to a higher level when needed
. Assist with administration of health and wellness initiatives
. Foster, promote and restore patient health through use of wellness
materials and providing support to employees
My Qualifications
. Registered Dietitian and Certified Personal Trainer, MS in Nutrition
and Physical Activity, and BA in Psychology and BS in Nutrition
. Promote preventative and restorative health through patient education,
motivational interviewing, behavior modification, and health coaching.
. Review lab values, calculate and complete anthropometric measurements,
complete patient referrals to other health professionals for
additional treatment when outside of my professional scope.
. Manage scheduling and attendance, communicate with employees regarding
all health initiatives, provide weekly and monthly reports to document
program success and engagement.
. Create wellness educational documents and PowerPoint according to
patient need.
. Develop supporting relationships with employees, encourage healthier
behaviors to improve health outcomes.
. Excellent interpersonal and communication skills.
I am very energetic, driven, and passionate for the field of wellness. I
appreciate you taking the time to review my credentials and experience.
Again, thank you for your consideration.
Sincerely,
Christina Melanson
Christina Melanson, MS, RDN, LD, CPT
Somersworth, NH 03878
*********@*****.***
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Education
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Life University, Marietta, GA
June 2011
Dietetic Internship
James Madison University, Harrisonburg, VA
December 2009
Master of Science: Nutrition and Physical Activity
University of Maine, Orono, Maine
June 2006
Bachelor of Science: Nutrition
Bachelor of Art: Psychology
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Research and Presentations[pic]
Graduate Thesis: Behavior modification and its effect on exercise,
dietary habits and weight loss in overweight women. Lead investigator, 8-
week weight loss study: completed literature review, IRB submission and
approval process; recruited and approved subjects; executed study
design; data collection, entry, and statistical analysis; and completed
manuscript authorship.
Presented abstract poster at: Georgia American Dietetic Association
Annual Conference and Exposition April 1, 2011
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Work Experience
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The Work's Family and Fitness Center, Somersworth, NH
December 2013- Present
Certified Personal Trainer & Wellness Dietitian
< Developed and launched nutrition program led by Registered
Dietitians: established cost, determined structure of program,
created educational material, emphasized communications and
promotional efforts
< Provided dietary recommendations and individualized meal plans
utilizing indirect calorimetry measurement via BodyGem
< Counseled clients on weight loss, weight gain, behavior change,
MNT
< Designed and launched "Dine Out with a Dietitian" educational
program, a hands on learning format to teach people how to dine
out healthily
< Created exercise programs for all clients, focused on client
goals, functional fitness, injury history
< Maintained excellent retention for both exercise and nutrition
clients
Cigna
April 2014- Present
Onsite Health Educator
< Travelled to various corporations, taught wellness seminars as
part of their wellness program; received high evaluations. Topics
included: stress management, weight loss, preventative health,
heart disease, blood pressure management, and various nutrition
topics.
< Instructed 12-week weight loss program: required strong
motivational speaking; maintained high attendance rate, group
involvement and discussion; delivered education on nutrition and
exercise, goal setting and overcoming barriers. Established
excellent rapport with employees, resulted in onsite small group
exercise training (see below).
Sullivan & Worcester, Boston, MA September
2014 - Present
Wellness Consultant & Certified Personal Trainer
. Delivered onsite small group exercise training program
. Planned and implemented program with HR management, provided
promotional material; created exercise sessions with high
importance placed on injuries and conditioning of participants,
constantly assessed exercise tolerance and success
. Involved with assessing current wellness initiatives and the
planning of new events to increase engagement and aid in long-term
reduction of health claims
HomeHealth Visiting Nurses, Saco, ME March
2014- October 2014
Diabetes Educator
< Completed training for Maine New Instructor in Diabetes Self-
Management Education and Support (15-CEU)
< Instructor for: Grocery Store Tours for Diabetics, Pre-Diabetes
and nutritional component for Diabetes class.
< Provided one-on-one MNT: carbohydrate counting, diabetes
pathophysiology, medication compliance, food journaling, glucose
monitoring, weight loss, other relevant topics
< Educator for Telephonic Diabetes Education and Support program,
telephonically counseled patients monthly, referred to additional
programs as needed
Community Health Network, Cartersville, GA June 2011-
September 2013
Program Manager & Health Coach
. Established strong working relationships with senior executives
and client contacts
. Tracked and assessed data to determine program objectives and
compile monthly progress reports
. Supervised multiple health coaches and dietetic interns
. Maintained high level independence, self-motivation and ability to
multitask, managed several projects simultaneously with effective
timelines and timeliness
. Ensured smooth and efficient operations of 9 wellness programs and
served as the liaison to health coaches, HR departments and other
executive account management
. Created and presented PowerPoint presentations; proficient with
Word, Excel, PowerPoint, Outlook
. Coached adults on management and prevention of diabetes,
hypertension, high cholesterol, stress management, nutrition,
weight loss/gain, and tobacco cessation.
. Provided face to face, telephonic, and email coaching, utilizing
strong interpersonal skills
Kennesaw State University College of Continuing and Professional
Education October 2012
Instructor
< Instructed a 4-hour Nutrition 101 course to Culinary Arts Students
< Created 120-slide PowerPoint for class curriculum
< Covered extensive nutrition topics and the important link with
disease prevention
< Received high evaluations, invited back to instruct annual course
Wellpath Center, Kennesaw, GA
October 2011- May 2012
Dietitian Consultant
< Assessed current nutritional status; provided individualized meal
plans, nutrition education and MNT
< Assessed compliance to meal plan and its effectiveness
< Developed Childhood Obesity presentation
< Wrote article titled "A Healthy Pregnancy" published in Expectant
Mother's Guide of Atlanta (available online at
www.expectantmothersguide.com/articles/a-healthy-pregnancy)
Bugaboo Creek Steakhouse, Newington, NH & Bangor, ME
Sept 2000- Aug 2010
Waitress & Bartender & Manager Assistant
< Supervised 15 employees and operation of the restaurant and
consistent shift leader
< Excelled at customer service with communication to supervisors and
customers
< Trained new employees; awarded Best Trainer
James Madison University, Harrisonburg, VA
Jan 2008- May 2009
Graduate Assistant
< Reported to 9 professors & 2 office managers; completed all tasks
independently & efficaciously
< Tasks included: literature reviews, data entry and analysis, guest
lecturer, and proctored & graded master-level exams
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Professional Affiliations
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< Academy of Nutrition and Dietetics
< Aerobics and Fitness Association of America
< Behavioral Health Nutrition (BHN) Community Group
< Sports, Cardiovascular, and Wellness Nutrition (SCAN) Community
Group
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Certifications
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Aerobics and Fitness Association of America (AFAA)
October 2012 - Present Certified Personal Trainer
American Heart Association March
2014- March 2016
Basic Life Support (CPR & AED) for Healthcare Providers
Contact this candidate