Manager Human Resources

Mary Jane Gilfillan

Qualifications SUMMARY

As a skilled and dedicated professional in human resource management,

talent management, and firm administration, I am seeking a position as a

Human Resources Manager with a dynamic results-oriented organization.

I am proud to show proven results and creative processes in compliance,

recruiting, performance management, staff development, retention, rewards

and recognition, and compensation/benefits.

I possess a dedicated work ethic, along with a high level of energy,

character, and leadership. I have a strong positive attitude toward life,

people, and my career. I am eager for new challenges.

Experience

EXTENSION, INC. Milwaukee, WI

Account Manager/Recruiter - 02/13/14 to present

Specialize in recruiting accounting and finance professionals and I provide

a consultative approach to recruiting top level talent and advising

professional candidates on their next career opportunity.

KOMISAR BRADY & CO., LLP Milwaukee, WI

Manager of Human Resources and Administration - 10/05/09 to 11/18/13

BAKER TILLY VIRCHOW KRAUSE, LLP - 09/01/98 to 10/02/09 Milwaukee, WI

Regional Human Resource and Administrative Manager - 5/06 to 10/09

Human Resource and Administrative Manager - 9/98 to 05/06

Responsibilities

Compliance

. Advised partners on HR laws and practices, trends, and goals

. Reviewed, communicated and interpreted the firm policies; maintained all

firm administrative manuals

. Oversaw regulatory compliance measures including EEO/AA, FMLA, COBRA and

HIPAA compliance

. Directed the administration of the unemployment compensation process

. Tracked required certification compliance

. Prepared affirmative action plan

Performance/Employee Management

. Managed HR team

. Coached managers to address performance shortfalls

. Monitored professional employee evaluation process and assisted partners

in evaluation process for professional employees to insure clear

expectations

. Created and implemented performance improvement plans, terminated

employees as appropriate

. Oversaw performance management process including SMART goal setting

. Resolved employee concerns, disputes, and challenges

. Conducted performance evaluations for all administrative staff

. Managed an employee recognition program which was designed to recognize

exceptional and extraordinary efforts

Development

. Created, developed and managed program of employee advancement and

training, including advisor and mentor program

. Worked with managers to strengthen leadership skills

. Managed new employee orientation process

. Worked with Managing Partner to create Best People Initiative

o Understood what motivates new generations

o Encouraged staff to work toward their strengths

o Initiated focus groups (behavioral interviewing, women's initiative, new

employee orientation)

. Developed job descriptions and promotion criteria for each staffing level

Retention

. Helped develop and administer "Best Places to Work Advisory Group"

. Tracked and analyzed staffing, retention, turnover, and related HR data

. Managed and administered employee engagement survey, analyze results, and

implement action

. Insured technology and resource availability for high employee engagement

and performance

. Analyzed and forecasted staffing needs and organizational structure

. Managed retention and exit interviews

. Managed and administered firm-wide employee recognition program

Compensation/Benefits

. Administered compensation and benefits programs

. Analyzed compensation and time plan statistics

. Reviewed and made recommendations for firm benefit plans

Recruiting

. Developed HR strategy to support the overall business vision

. Managed full cycle recruiting

. Managed employee recruiting process, including campus and experienced

candidates, to insure top-level talent

. Created and managed internship program

. Developed recruiting program called "Spend a Day with

. Determined details and extended offers of employment to candidates

. Created and carried out candidate development and identification

programs, developed and retained relationships with candidates

. Developed recruitment training, interviewing forms and staffing processes

. Developed, implemented and drove employee referral program

Administrative Management

. Researched vendors and assisted with the implementation for new time and

billing system

. Organized Transition Task Force - promoted and facilitated regional

organizational change initiatives

. Managed human capital and assisted with the implementation of scheduling

software

. Hired, developed and supervised internal services team

. Established best practices for five Wisconsin offices, including expense

report review, regional computer initiatives, and HR procedures

. Planned the physical space of new building; directed the relocation of

all associates and equipment to new building

personal Attributes

. Solid communication skills - verbal and written

. Strong documentation and follow-through abilities

. Strong development of professional interpersonal relationships

. Believer in exceptional client service - internal and external clients

. Best practices - process improvements

. Results-driven

. High energy

. Team player, team developer

. Organized and detail-oriented

. Proven leader

. Trustworthy

. Confident

Education

Michigan Technological University Houghton, MI

B.A., Business Administration

UWM - School of Continuing Education

2012 Leadership Clinic which enhanced leadership capacity, listening

skills, problem solving skills, independent thinking, decision-making and

communication skills

2012 and 2013 Business Development and Sales Training - Christine McMahon

Lee Hecht Harrison: Coaching Practices for Leaders, Coaching - The New

Leadership Competence

December, 2013

Continuing Education courses through webinars and Management Resource

Association (MRA) - this included 4 MRA workshops regarding Health Care

Reform Implementation in 2013. Human Resources certification course through

MRA.

PROFESSIONAL AFFILIATIONS

. Tempo Envision: Board Member 2000-2004 and 2012-present, active

member

. Society of Human Resource Professionals: 2007-present

. Executive Women's Golf Association (EWGA): 2013-present

. Volunteer for the Women's Center - employee readiness program 2013

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