Dean Harper
**** *. **** ****** ( Westminster, Colorado 80021
720-***-**** ( ****.******@*****.***.***
Executive Profile
Operational Leadership ~ Supply Chain Transformations ~ Process
Reengineering
Highly-accomplished, dynamic executive leader and operations/supply chain
management specialist with unique background of skills and expertise in
business strategy development, process reengineering, IT integration,
supply chain transformation and staff development, with exceptional global
strategic vision. More than 20 years of achievements identifying critical
business, operational and financial issues and developing solutions that
increase operational efficiency, maximize productivity, reduce costs and
stimulate business/ revenue growth. Consistent top performer with
outstanding relationship-building and team leadership attributes.
Core cOMPetencieS
Operations/Production Management ( Supply Chain Strategy/Transformations (
Organizational/Program Management ( Sales & Operations Planning (S&OP) (
Product Portfolio Strategy ( Demand Planning ( Inventory Reduction (
Business Case Development/Process Optimization ( Financial Management/Cost
Reductions ( Business Analytics/Reporting ( Negotiations ( Problem-Solving
( Cross-functional Team Leadership
sElEcted ACCOMPLISHMENTS
. Operations Improvement with Associated Cost Savings: Saved more than $23
Million (exceeding $16 Million target) on total spend of $160 Million
through strategic management of 7-member global team of sourcing managers
and reengineering/optimizing tracking and reporting of supplier
operations with SAP and Kinaxis tools.
. Process Reengineering Leadership/Sales & Operations Planning: Directed
S&OP process reengineering as leader/key contributor to cross-functional
team of operation SMEs and IT consultants. Defined critical elements,
designed processes and coordinated delivery for OPEX savings of $15+
Million and greater forecast accuracy.
. Transition from Internal Manufacturing: Led implementation of new
outsourced business model, including building operational processes,
tools and core metrics from scratch after spin-off of Avaya from Lucent.
PROFESSIONAL EXPERIENCE
Avaya, Inc., Westminster, CO
1998 - Present
Global Sourcing Lead - OEM Hardware (2012-Present)
. Commanded superior leadership and operations, business and financial
management of global team overseeing 200+ suppliers and $200+ Million
annual spend with focus on supply chain process improvements/cost
reduction.
. Excelled in progressively challenging executive leadership and
operations/supply chain management roles promoted to Global Lead due to
outstanding performance and ability to rapidly respond to changing
priorities.
. Optimized achievement of organizational objectives and contributed to new
business development by identifying opportunities for improvement and
devising effective operational strategies to define and satisfy business
needs.
. Streamlined operations and reduced inventory by $10 Million, a 20%
reduction, by consolidating more than 80 suppliers out of a base of 250
suppliers as part of SC Efficiency Improvement Program (EIP).
. Directed successful cost-cutting transformation of global operations
using strategic planning and program management skills to lead cross-
functional team in evaluation/selection of potential distribution
partners/suppliers.
. Fueled revenue growth and enabled numerous product introductions by
leading team of sourcing, marketing, relationship and product managers in
areas of RFPs/RFQs, contract negotiations and supplier selection.
. Increased operational efficiency and reduced costs by leveraging new
operational structure. Utilized analytical/ financial modeling skills to
determine impact on inventory, mark-up, value added and transportation
costs.
. Exceeded stretch target of 10% year-over-year for product cost reduction.
Developed distribution partner and supplier relations leading to improved
cash-to-cash cycle time, process efficiency and working capital.
. Dean Harper
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PROFESSIONAL EXPERIENCE
(Continued)
Supply Chain Strategy Manager, Analytics and Process Development (2006-
2012)
. Served a pivotal leadership role managing development/implementation of
Avaya's supply chain strategy and operations transformation programs,
including network architecture redesign.
. Reduced inventory/OPEX by $15+ Million as business leader for
reengineering global supply planning and S&OP by improving forecasting
and consensus demand planning model integrated on SAP and Kinaxis
platforms.
. Improved planning team efficiency by building an executive dashboard
(control tower) for supplier management and automating tasks by linking
Kinaxis platform with core ERP system.
. Elevated financial and operational performance by increasing visibility
of supply plans, integrating operational processes and developing
management metrics. Presented plan to senior leadership to gain
support/funding.
. Accelerated revenue growth and saved $27+ Million on inventory, SG&A,
OPEX and headcount costs by leading development of progressive and
innovative analysis of Avaya's product families to optimize product
portfolio.
. Boosted efficiency and lowered costs using mathematical models to
identify savings resulting from increased volume/spend on critical BOM
components and optimized value-added costs due to fewer model variants.
Global Supply Chain Operations Leader (2000-2006)
. Increased inventory turns 2-fold by leading inventory reduction program.
Orchestrated strategic management of multiple functional groups leading
to improvements in supply chain planning and inventory/supplier
management.
. Heightened on-time delivery performance from 70% to 90+%, significantly
reduced inventory and improved resource utilization by leading global
reengineering program using SAP-APO platform for supply chain planning.
. Cultivated productive collaborations with internal operations, business
functions and systems/IT teams from Avaya and Lucent enabling transition
to outsourcing and focus on product development/revenue generation.
Factory Manager - Shreveport Operations (1998-2000)
. Managed introduction of 2 new products in 2 years with development
timelines shortened by 20% and significant cost reductions. Led
engineering and production departments with COGS output of $310 Million.
. Dramatically reduced total inventory by 40+% by transitioning operational
processes from segmented build-to-stock (push) model to customer-centric
build-to-order (pull) model. Managed associated cultural change.
The Trane Company, Pueblo, CO
1994 - 1996
Maintenance Group Manager (1995-1996) / Work Group Manager (1994-1995)
. Directed efficiency improvements/Kaizen events which increased
productivity (throughput) by 17% and inventory turns by 25% with an
annual production output of $47 Million. Supervised 6 engineers/55
production technicians.
MILITARY SERVICE
United States Navy, Various Locations
1991 - 1994
Machinery Division Manager (1993-1994) / Engineering Training Officer (1991-
1993)
. Managed ship's machinery division in engineering department. Achieved
distinction of earning grade of Excellent, the 1st time this grade was
awarded on Operational Reactor Safeguards Exam in its 24 year history.
EDUCATION
MIT Sloan School of Management, Cambridge, MA
MBA / M.Sc. in Materials Science & Engineering / Leaders for Global
Operations / Manufacturing Fellow
Naval Nuclear Power School, Graduate curriculum in Nuclear Engineering
University of Colorado, B.Sc. in Mechanical Engineering
CERTIFICATION / TRAINING
Change Management, Project Management and Organizational Behavior
Certificates ( Operations Leadership ( Supplier Contract
Management/Negotiation ( Demand Flow Technology