Customer Service Sales Associate

BRITTANY MALAQUIAS

**** **** ***. ● WINDSOR ● ONTARIO ● N9A 2M7 ● TELEPHONE 519-***-**** OR 226-***-****

**************@*****.***

OBJECTIVE

TO OBTAIN A CHALLENGING POSITION WHERE I WILL BE ABLE TO UTILIZE MY STRONG SKILL SET WITHIN YOUR ORGANIZATION

AS WELL AS FURTHER DEVELOP MY WORKPLACE MARKETABILITY FOR PERSONAL AND PROFESSIONAL GROWTH.

SUMMARY OF SKILLS

● EMERGENCY FIRST AID AND ADULT/CHILD/INFANT CPR – CERTIFIED

● WORKPLACE HAZARDOUS MATERIALS INFORMATION SYSTEM – CERTIFIED

● EMPLOYMENT READINESS PROGRAM AND DIVERSITY TRAINING

● PASSPORT TO SAFETY 101 COURSE

● A TEAM PLAYER WHO IS ATTENTIVE TO DETAIL AND ABLE TO WORK IN A FAST PACED ENVIRONMENT

● DEMONSTRATED COMMUNICATION AND LISTENING SKILLS

● ABLE TO MAKE DECISIONS INDEPENDENTLY AND QUICKLY

● ACTION ORIENTED AND EAGER TO LEARN

● SELF-MOTIVATED, HARD WORKING AND PEOPLE ORIENTED

● MANAGES TIME EFFECTIVELY; PRIORITIZING TASKS

● ADAPTS SUCCESSFULLY TO CHANGING SITUATIONS & ENVIRONMENTS

EDUCATION

SEPT. 2010 - PRESENT CATHOLIC CENTRAL HIGH SCHOOL WINDSOR,

ONTARIO

● WORKING TOWARDS ACHIEVING ONTARIO SECONDARY SCHOOL DIPLOMA

● SUCCESSFULLY ACCOMPLISHED AND EXCEEDED 40 HOURS OF COMMUNITY SERVICE

WORK EXPERIENCE

JULY - SEPT. 2013 WINDSOR ESSEX COMMUNITY HOUSING CORPORATION (CHC) WINDSOR, ONTARIO

SUMMER RECREATION JUNIOR SITE STAFF

● ASSISTED IN PLANNING AND IMPLEMENTING POSITIVE, AGE APPROPRIATE, SOCIAL

RECREATIONAL

AND EDUCATIONAL ACTIVITIES

● RESPONSIBLE IN SUBMITTING A DAILY COMMENT AND FEEDBACK ON DAILY ACTIVITY REPORT

● MAINTAINED A CLEAN AND SAFE WORK ENVIRONMENT; COMPLETED DAILY INSPECTIONS

● SUPERVISED AND FIELD TRIPS IN THE COMMUNITY

● PROVEN RELATIONSHIP BUILDING; BUILT A POSITIVE RAPPORT WITH CHILDREN AND STAFF

● ABILITY TO MULTI-TASK IN A FAST PACED AND CHALLENGING ENVIRONMENT

● COMMUNICATES EASILY AND BUILDS A GOOD RAPPORT WITH STAFF AND CLIENTS

● EXCELLED IN A TEAM ATMOSPHERE

BRITTANY MALAQUIAS

WORK EXPERIENCE CONTINUED

2008 – PRESENT CHILD CARE PROVIDER WINDSOR,

ONTARIO

BABYSITTING

● RESPONSIBLE FOR THE CARE OF CHILDREN NEWBORN TO 12 YEARS OF AGE

● ASSIST WITH HOUSEHOLD CHORES AND RESPONSIBILITIES

● ENSURE A SAFE AND SECURE ENVIRONMENT

● PREPARE AND PROVIDE HEALTHY MEALS AND SNACKS

● DEMONSTRATES INITIATIVE TO TAKE ON EXTRA TASKS

● ABLE TO FOLLOW DIRECTIONS WELL, WORK EFFECTIVELY AND REMAIN PATIENT

VOLUNTEER EXPERIENCE

JUNE - SEPT. 2012 ABC DAY NURSERY WINDSOR, ONTARIO

CHILD CARE ASSISTANT – CO-OP PLACEMENT

● MAINTAINED OPEN, FRIENDLY, AND COOPERATIVE RELATIONSHIP WITH EACH CHILD

● PROVIDED QUALITY CARE, EDUCATION, PLAY OPPORTUNITIES FOR CHILDREN AGES 4-8

● MAINTAINED A SAFE ENVIRONMENT BASED ON SAFETY STANDARDS

● INTERACTED WITH CHILDREN IN A RESPECTFUL AND NURTURING MANNER

● SUPPORTED THE SOCIAL AND EMOTIONAL DEVELOPMENT OF CHILDREN

● PROVIDED ACTIVITIES AND OPPORTUNITIES THAT ENCOURAGE CURIOSITY, EXPLORATION, AND

PROBLEM-SOLVING APPROPRIATE TO THE DEVELOPMENT LEVELS OF THE CHILDREN

SEPTEMBER 2013 - WINNERS WINDSOR, ONTARIO

PRESENT SALES ASSOCIATE – CO-OP PLACEMENT

● PRODUCTIVE AND EFFICIENT IN ALL ROUTINES, PROJECTS AND CUSTOMER SERVICE

● EXCELS IN FAST PACED AND HIGH VOLUME ENVIRONMENT WITH PHYSICAL DEMANDS

● ABILITY TO MULTITASK WITH A BASIC UNDERSTANDING OF MERCHANDISE FLOW

● SET UP MERCHANDISING PRODUCTS

● MAINTAINED GOOD STANDING RELATIONSHIP WITH CLIENTS; PROVIDES COURTEOUS CUSTOMER

SERVICE

● CONDUCTS SELF IN PROFESSIONAL MANNER

● ENSURES INVENTORY IS MAINTAINED AND KEPT IN ORDERLY FASHION

JAN.-MARCH 2013 ST. MICHAEL’S CHURCH WINDSOR,

ONTARIO

ST. DENIS CENTRE VOLUNTEER

● RESPONSIBLE FOR SET UP AND TAKE DOWN OF CHARITY EVENTS

● MAINTAINED ORGANIZATION DURING FUNDRAISING EVENTS

● ABILITY TO EFFECTIVELY COMMUNICATE AND PROVIDE FRIENDLY ASSISTANCE

● RESPONSIBLE FOR SUPERVISING CHILDREN AND PLANNING ACTIVITIES

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