Assistant Service
Resume:
Estania Martinez
Bronx, NY
*******.********@*****.*** - 609-***-****
WORK EXPERIENCE
Receptionist
The Salon & Spa At Saks Fifth Ave - New York, NY - February 2013 to January 2014
Responsibilities
Greeting customers as they arrive at the salon and making sure the feel comfortable
Answer phones scheduled appointments for stylists confirmed appointment.
Suggest and sell salon products to clients
Administered all payments for the processes and maintain a record of the same.
Maintain and obtained cleanliness of salon
Communicate and interacted effectively with stylists
Responsibility of balancing and checking register draw
Ensured the spa runs smoothly
Receptionist
A.I.G - New York, NY - December 2010 to March 2013
Responsibilities
Take messages and communicate to appropriate employees
Greet visitors and escort them to appropriate office or person
Place out going calls and conference calls as needed
Notify security officer about unescorted guests and emergency situation
Assists in issuing guest pass and employee ID cards
Assists in making meeting room, reservations catering arrangements
Maintain reception area clean and organized
Hostess/Cashier
Artie's Delicatessen - New York, NY - October 2010 to February 2013
Responsibilities
Provide a welcoming experience to entering patrons that is sure to make a lasting impression
Escort guests to their tables; provide menus and inform guests of on going promotions/specials
Supervise and coordinate seating chart coverage for wait staff
Schedule and manage all reservations and take out orders including processing payments
Maintain constant communication between front of the house and kitchen staff
Inspect dining and serving areas to ensure cleanliness and proper setup
Assistant upper management in accommodating large parties and catering events
Inquire with guests on level of satisfaction with dinning experience and over all service
EDUCATION
B.A in Liberal Arts & Science
San Antonio College - San Antonio, TX
2005 to 2009
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