Sales Manager
Resume:
Stephanie Baptiste
**** ****** ****** #*** ****** Spring Md 20910
*********************@*****.***
Summary Enthusiastic and business savvy with a trendy, professional
image. Excellent written, oral, and interpersonal
skills/Motivated attitude, organized, dedicated, and
pleasant personality
Experience Ivy Lounge Salon & Spa, Hyattsville, MD January 2014 -
Present
Hair Stylist/Esthetician/Makeup Artist/Assistant Spa
Coordinator
Provide facials and waxing services
Makeup applications for bridal parties/special events etc
Hairstyling, coloring, cutting and special occasion styles
Organize/Reserve spa parties and Massages
Assist in managing daily office operations, product
replenishment, and maintenance of equipment
Address guest complaints and refer any escalated situations
to manager
M.A.C. Cosmetics, Wheaton & Hyattsville, February 2005 -
MD August 2013
Makeup Artist
Provide makeup applications based on the customers needs,
including bridal, photography, photo shoot, birthdays,
proms, parties, and everyday looks
Replenish and organize and maintain inventory daily
Achieve daily, weekly, and monthly sales objectives
Client retention
Bubbles Salon., Washington, DC July 2007 - July
2011
Salon Manager/Hair Stylist/Colorist
Motivated and guided my team to meet weekly/monthly service
and retail goals
Managed salon finance by verifying end-of-day reports
against credit and cash profits
Recruited, hired, and introduced corporate policies,
procedures, and work rules to new employees
Maintained scheduling and payroll accuracy
Facilitated monthly meetings, informed staff of upcoming
events, promotions, and sales objectives
Resolve customer dissatisfaction
Collaborate with advertising and promotion mangers to
promote products and services
Provide wax services, cut, color, hairstyling, up dos and
makeup application
Education American Beauty Academy, Wheaton, MD March 2004 -
August 2005
MD and DC Licensed Cosmetologist
Aveda Institute, Washington, DC Sept. 2008 -
February 2009
Esthetics program
References available upon request
Contact this candidate