Crystal Black
*** **** **. ****, ******* ON, M5V 2K3
Tel: 416-***-**** Email: **************@*****.***
OBJECTIVE
Actively seeking new challenges in an organizational support role. Keen to further my career and
skill set with employment in a dynamic Company with a varied job role. My Employer will be
rewarded with an extremely motivated, competent individual with wide ranging experience,
excellent communications skills and a confident manner. I am dedicated to improving my
knowledge and skills through continual training and development not only in work endorsed time
but also my own.
SKILLS AND QUALIFICATIONS
• Efficient and knowledgeable in the use of all versions of the Microsoft Office Suite of
applications, Adobe Acrobat and other commonly used desktop productivity software.
Experience of using FedEx software applications as well as the willingness and ability to
learn new software applications quickly
• Highly computer literate with knowledge and experience of working in a Mac and PC
environment with good basic troubleshooting capabilities
• Ability to maintain financial records, information and filing systems
• Excellent proof reading and analytical skills
• Ability to work under pressure, multi-task and take direction proficiently with a positive
attitude
• Fantastic communications skills, proven ability to practice discretion and tact when dealing
with clients and coworkers alike.
• Excellent ability to function in stressful situations; good crisis management, strong
attention to detail
• Possesses excellent interpersonal, organisational, time management and communication
skills
• Consistently high quality client service, excellent performance history and attendance
record
• Excellent judgment and discretion combined with strong problem-solving and analytical
skills
RELEVANT EXPERIENCE
• Ability to multi task, with rapidly changing priorities requiring real time assessment to meet
all deadlines effectively.
• Handled high volumes of incoming telephone calls ;answered, screened and forwarded
calls as required
• Maintained and provided support in physical and data file management
• Fast paced and accurate data entry on a daily basis
• Use of many different types of MFC technology to scan, copy and print hard copy
documents to be archived
• Maintaining and ordering of office supply inventory
Crystal Black 2
EMPLOYMENT HISTORY
Admin/Reception Toronto Research Chemicals Toronto, ON 2012-2014
• Main receptionist for a company of 200+ full time staff in a 65,000 square foot facility
• Greeted clients, ensured they were properly signed in
• Answered phone calls, and disseminated all of the after hour voice mails
• Responsible for maintaining and distributing office supplies to all of our staff
• Prioritized and distributed work for myself and my assistant on a daily basis
• Responsible for announcements over the PA system on a daily basis
• oversaw the company’s shipping regulatory compliance
• responsible for arrangement of pickups with a number of couriers
General Labor Blackies Contracting Keswick, ON 2011-2012
Cashier/Slaes Clerk Suzy Shier Newmarket, ON 2011-2012
Waitress Island Mix Vaughan, ON 2011-2012
Cashier/Sales Clerk Jean Coutu Pharmacy Sackville, NB 2009-2011
• Balanced float at beginning and end of each shift
• Processed sales and assisted customers
• Provided customers with accurate information regarding products, warranties and services
• Distribution of merchandise, displays
Fashion/sales G.F. Family clothing Amherst, NS 2003-2007
Crystal Black 3
• Processed sales
• Responsible for distributing merchandise every hour, as well as assisting customers with
fashion choices
• Occasionally worked in the warehouse and sorted merchandise when needed.
• Responsible for bathroom check list and minor cleaning as well as removal of garbage.
EDUCATION
Bachelor of Arts, Mount Allison University Sackville, NB 2007-
2011
Majoring in Anthropology
References Available Upon Request