Sales Assistant

NORMAN “PAUL” MCGRAW

**** **** *** *, #****, SAINT PETERSBURG, FL 33702, 727-***-****, *********@*****.***

EXPERIENCE

Lincare, Incorporated Clearwater, FL

**/*/**** ** * 0/31/2014

Scherer Staffing Clearwater, FL

5/15/2012 TO 1 2/3/2012

PATIENT ACCOUNT COORDINATOR

Obtain authorizations for initial and continued use of Durable Medical Equipment,

Contact insurance to investigate denials, rejections, and overpayments,

Adjust and update patients’ accounts,

Report trends in payments/rejections to supervisor,

Contact Physician’s office to obtain documentation for appeals and reviews,

Any special assignments, reports, or projects assigned, and

Audit patient accounts.

Left Lincare, Incorporated on good terms.

Scherer Staffing contract ended when Lincare, Inc. hired me.

Healthcare Support Staffing Tampa, FL

9/15/2011 TO 1/10/2012

CONTRACT POSITION

Create database of all clients who attended informational meetings,

Answer client questions about the gift cards,

Activate all gift cards for the client list, and

Coordinate meetings with sales people.

Contract position ended.

HCA dba Fawcett Memorial Hospital Port Charlotte, FL

10/7/2008 TO 10/1/2010

HCA dba Northside Hospital Saint Petersburg, FL

10/4/2010 TO 9/9/2011

CNA AT HOSPITAL CORPORATION OF AMERICA

Take patients’ vital statistics,

Ambulate patients when ordered by Doctor or Nursing staff,

Answer call lights and problem solve for patients,

Assist patients and family when being discharged,

Transport patients to other areas of the hospital for treatment,

Coordinate ambulation schedules with Physical Therapy department for all surgical patients, and

Document all activities involving patients.

Left for medical reasons.

Greystone Management Venice, FL

3/11/2008 TO 10/3/2008

CNA AT ASSISTED LIVING FACILITY

Monitor residents’ vital statistics when ordered by nursing staff,

Assist residents in daily activities (dressing, bathing, and medications),

Serve meals and clean up common areas, and

Assist activity coordinators to keep residents busy and occupied.

Needed 6 months of CNA experience to be hired by the hospital.

Nielsen Consumer Research Venice, FL

7/5/2006 TO 7/8/2008

DATA ENTRY

Entering information from television viewing diary into computer database.

Unisource Administrators Sarasota, FL

5/3/2005 TO 9/21/2007

DATA ENTRY FOR WORKER’S COMPENSATION INSURANCE COMPANY

Enter information from provider’s bills into the computer database,

Ensure that all bills are paying per state laws/fee schedules, and

Coordinate referrals and therapies with Case Management.

Laid off when company was sold to a new owner.

EDUCATION

Charlotte Technical Center Port Charlotte, FL

10/8/2007 TO 11/23/2007

N URSING ASSISTANT. R ECEIVED CERTIFICATIO N ON 12/31/2007

OTHER EXPERIENCE

US Army

SIGNALS INTELLIGENCE ANALYST, KOREAN LINGUIST

OTHER SKILLS

MICROSOFT OFFICE SUITE (TESTED 11/5/14)

EXCEL: 100%

OUTLOOK: 93%

WORD 100%

TYPING: 67 WPM (TESTED 11/5/2014)

ALPHANUMERIC DATA ENTRY: 12216 (TESTED 11/5/14)

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