SUZETTE P.VICENCIO
O*** R.A Jose st. San Juan, Balagtas,
Bulacan. Philippines 3018
Home:+639*********
Cell: +639*********
Email: SUZETTE ***@*****.***
OBJECTIVE:
To gain long term employment with a very reputable company that is
on or looking to be on the cutting edge, a company that puts value on
people and the service they are promoting. Honest and ethical. I am looking
to call this company my family.
WORK EXPERIENCE:
AUGUST 4, 2009 - UP TO PRESENT DINING MANAGER
M.SAIKA
JAPANESE RESTAURANT
Chino
Roces Ave. Makati City, Philippines
. Greet and receives guests with smile and enthusiasm, conducts them
to tables.
. Assisting guest with all request and answers questions as needed.
. Describes or suggest food courses and drinks.
. Reports all problems or unusual matters, takes prompt action when
necessary.
. Supervises activities of team members in section of dining room.
. Competently diffuses difficult guest situations while protecting
the integrity and safety of staff and house policies.
SEPTEMBER 15, 2006- FEBRUARY 15, 2008 RECEPTIONIST
FINEST ENTERTAINMENT INC.
Adriatico square, Malate, Manila, Philippines
. Responded to queries promptly and in a friendly manner.
. Answer inquiries and obtain information for general public,
customers, visitors, and other interested parties.
. Provide information regarding activities conducted at establishment.
MAY 16, 2005- APRIL 16, 2006 HEAD
CASHIER
AMUSEMENT MEDIA CAF ' ( AMC )
Vito Cruz, Manila, Philippines
. Maintain an awareness of all promotions and advertisements.
. Calculate total payments received during a time period, compute and
record totals of transactions, Issue receipts or change due to
customers.
. Make daily sales report.
APRIL 19, 2002- MARCH 2005 OVERSEAS FILIPINO WORKER,
JAPAN
. Provides enjoyable entertainment to guest by creating a variety of dance
and song productions consisting of solo and group performers.
TRAINING/ SEMINAR ATTENDED:
JAN. 28, 2013- FEB. 05, 2013 MAGSAYSAY TRAINING CENTER
BASIC
SAFETY COURSE
. Completed the Basic Safety Training., Personal Survival Techniques, Fire
Prevention and Fire Fighting, Elementary First Aid and Personal Safety
and Social Responsibitities.
MAY 18, 2009- JULY 8, 2009 CEBU PACIFIC AIR
INITIAL CABIN CREW
AIRBUS 319/320 TRAINING
JULY 7, 2009
CEBU PACIFIC AIR
SPECIAL
COMPREHENSIVE ORIENTATION
PROGRAM FOR EMPLOYEES
. Successfully completed all the training hours required with extensive
training that
covered the skills and tools needed by today's corporate aviation
flight attendant.
. Learned standard operating procedure that is utilized by most
corporate aviation
flight department in the philippines.
EDUCATIONAL INFORMATION:
TERTIARY
MARCH 16, 2001 ASSOCIATE DEGREE
HOTEL AND
RESTAURANT MANAGEMENT
CENTRO
ESCOLAR UNIVERSITY
MALOLOS,
BULACAN, PHILIPPINES.
SECONDARY
MARCH 19, 1999 LA CONSOLACION SCHOOL
BALAGTAS,
BULACAN, PHILIPPINES.
QUALIFICATION SUMMARY
. High-energy, positive team player with an excellent work ethics,
flexible and dependable.
. Reputation for displaying professionalism and concern for customer
comfort.
. Passion for working with people proven commitment in providing
superior services.
. Demonstrated capacity to work effectively with difficult personality
types.
. Able to quickly learn and clearly communicate regular guidelines.
. Has a Pleasing Personality
ADDITIONAL SKILLS
. Good communication skills both written and oral
. Computer Literate
. Can speak and understand Japanese language well
Able to write Japanese characters (Hiragana/ Katakana)
. Ability entertain guest in ethical and friendly way
PERSONAL INFORMATION:
DATE OF BIRTH: April 15, 1983 PLACE OF BIRTH: Sta. Maria,
Bulacan
RELIGION: Roman Catholic CIVIL STATUS: Married w/
1 Child
HEIGHT: 5'4" WEIGHT 52
KG
NATIONALITY: Filipino TIN NO: 241-
602-277-000
SSS NO: 33-7239327 PASSPORT NO: XX3755360
SRBC NO: B0537912
CHARACTER REFERENCE
MS. ANALIE DELOS REYES MS. SHIRLEY
MIZUSHIMA
ACCOUNTANT
PROPRIETRESS
M.SAIKA JAPANESE RESTAURANT M.SAIKA JAPANESE
RESTAURANT
MAKATI CITY, PHILPPINES. MAKATI
CITY, PHILIPPINES
JAPAN SIDE