Customer Service Assistant

MOHIT SINGLA

Mob: 988**-*****

e-mail:*************@*****.***

ACADEMIA

MBA from Dr. I.T. Business School, Banur, Patiala in the year 2010 (Major – Marketing, Minor-Finance).

Diploma in Finance from Dr. I.T. Business School, Banur, Patiala in the year 2009

B.Com from Govt. Bikram College of Commerce, Patiala in the year 2008.

AREAS OF EXPERTISE

Operations

Dealing in Accounts & Financial Services.

Experience handling Main cash counter activities as well with daily cash and Remittance of cash.

Serve customer for their requirements and provide best possible customer service.

Conducting non-discrepancy checks of documents/papers required for Home and consumer loans for avoiding operational as well as business risk.

ORGANISATIONAL DETAILS

Since June 2011 working with Muthoot Finance as an Accounts Assistant at Samana Branch.

The Attainments

Knowledge of banking and customer service for Assets and liabilities customer.

Currently handling customer Service to provide best possible customer service.

The Attainments

Provided speedy disbursal for Consumer Loan Cases, Personal, and Home Loans.

PROJECTS

“Working Capital Management” during MBA.

IT SKILLS: OFFICE AUTOMATION AND INTERNET APPLICATION

- Working proficiency across MS-Office, Word, Excel, Power Point and Internet Applications.

EXTRA CURRICULAR ACTIVITIES

A good sports person at school and college level in Cricket

Active participation in social service activities.

PERSONAL DETAILS

Father’s Name : Sh. Surinder Kumar

Mother’s Name : Smt. Meenakshi Devi

Date of Birth : 23-07-1986

Marital Status : Single

Languages Known : English, Hindi & Punjabi

Mailing Address : # 133, Narula Colony, Lower Mall,

Patiala (Pb.) – 147001.

(MOHIT SINGLA)

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