Customer Service Sales

Scott A. Ebel *** Ridge Rd SW Largo, FL *****

Email: **********@*****.*** Phone: 727-***-****

Key Competencies

. Organizational Skills . Expense Reduction Skills . Customer Service Oriented

. Project Mgt. Skills . Communication Skills . Detail Oriented

Education

St. Mary's University Minnesota Began Program

January 2014

Working toward MBA in Project Management

Ashford University Clinton, IA (2010-

Dec 2, 2013)

Earned a Bachelor's degree in Operations Management and Analysis

Graduated Summa Cum Laude with a GPA of 3.94

Member Golden Key International Honour Society

University of Wisconsin (Waukesha Campus) Waukesha, WI

(1994-1995)

General education credits, no degree

Professional Experience

Owner (July 1996-Present)

Ebel Lawn Care & Property Management: Pinellas County, FL

. Successfully managed planning, scheduling, and routing of regular

customers.

. Evaluated and tracked work performed in order to bill customers

correctly and in a timely manner

. Calculated payroll, tracking expenses, and assuring necessary supplies

are on hand

. Maintained customers property to the individual satisfaction of each

individual

. Managed 1-5 employees in order to achieve a successful and profitable

enterprise

. Hired and trained all new hires in order to achieve cohesion with

other workers

Customer Service Representative (April 1994-July

1996)

Pepsi Cola: Pinellas County, FL/Milwaukee, WI

. Sold, delivered, and stocked product at accounts on set route

. Predicted future orders for advanced sales

. Developed interpersonal relationship with account managers in order to

increase sales

. Responsible for truck, product, and computer used to generate sales

invoices

Route Driver/Warehouse (May 1992-April

1994)

7-up Bottling Company: Watertown, WI

. Delivered, and stocked product at accounts on set route

. Assisted salesman in predicting future orders for advanced sales

. Developed interpersonal relationship with account managers in order to

increase sales

. Responsible for truck, product, and computer used to generate sales

invoices

. Worked in warehouse, learning the process of distribution and loading

techniques

Route Salesman (February 1988-May 1992)

Coca Cola: Milwaukee, WI

. Sold, delivered, and stocked product at accounts on set route

. Predicted future orders for advanced sales

. Developed interpersonal relationship with account managers in order to

increase sales

. Responsible for truck, product, and computer used to generate sales

invoices

. Ensured a proper amount of each product available for the sales for

each day

Frozen Food/Assistant Store Manager (November

1985-February 1988)

Sentry Grocery: Brookfield, WI

. Managed store on select days.

. Assured cleanliness and production in all departments by walking store

. Ordered product for frozen food department, including preorders for

sales

. Stocked up on quick moving items when on sale in order to take

advantage of lower price

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