Tanesha Akers
************@*****.***
w w w. l i n k e d i n . c o m / p u b / t a n e s h a - a k e r s / 7 9 / a b 2 / 1 a 3
S UMMARY O F
Q UALIFICATIONS
A college graduate with an associates of applied science degree in Computer Drafting and Design with years of
experience in customer service. Strong communication and organizational skills developed in both team and individual
environment. Proficient in Microsoft Office (word, excel, PowerPoint, access) and ability of typing 45 words per minute.
Strong multi-tasking skills with the ability to grasp new concepts/techniques at fast pace. Knowledge of AutoCAD and
Revit from schooling and post-graduation self-learning.
E DUCATION
Associate of Applied Science in Computer Drafting and Design December 2010
ITT Technical Institute Seattle, WA
GPA: 3.42
Relevant Coursework – Drafting/CAD Methods; Architectural Drafting I & II; Engineering Graphics I
& II; Descriptive Geometry; Sustainable Design; Civil Drafting and Introduction to GIS
Capstone Project – Focused on the direction of a career path post-graduation. Using everything learned
throughout the time in school and developing a final piece that represents myself as an individual.
P ROFESSIONAL S KILLS
& S TRENGTHS
AutoCAD 2009-2014 AutoCAD Architecture 2010 Civil 3D 2010
Revit Architecture 2010- 3D Max 2010 Inventor 2010
2014
Microsoft Suite Adobe Typing 45 wpm
Photoshop/Illustrator/InDesign
Customer Service Expertise Blueprints and Site Plans PC savvy
Conversational in Japanese 10-key (alpha-numeric)
W ORK
E XPERIENCE
Contracted Drafter August 2014- August 2014 (2 week project)
Martin Selig Real Estate Seattle, WA
Shadowed/helped add extensions to an existing building project using AutoCAD 2014 and Photoshop
2014.
Worked with lead drafter in compiling budget sheets for available spaces for all of the buildings owned
by the company.
Front Desk Representative July 2011 – Present
Courtyard by Marriott Federal Way, WA
Customer service (checking in/out guests, handled credit cards/cash transactions, handled safe deposit
box, booking reservations, handling guests concerns/problems)
Supervised shuttle pickups/drop-offs, guest deliveries, trained barista for hotel bistro
Reported daily drops during shifts, bank deposit drops, stocking merchandise
Sales Associate July 2009 – July 2011
Payless Shoe Store Spanaway, WA
Opened/closed tills, deposited slip fill outs, returns, credit card/cash purchases
Merchandised stocking and frequently changed the layout of aisle patterns
Filed daily receipts, ensured daily drops were accounted for and logged
Assistant Manager January 2008 – June 2009
Zips Drive-In Cheney, WA
Leadership of fellow associates during shift (making sure each associate had a responsibility during the
day, any questions were answered for work to be done accordingly)
Customer service (cashiering, till counts, credit card/cash purchases, returns)
Merchandise Stocking, Cleaning (organizing food and beverage items)
Customer Service/Warehouse August 2007 – December 2007
Sketchers USA Bellevue, WA
Customer service (handling customer purchases via cash/credit card, fixing customer
problems/concerns)
Merchandise stocking (organizing new products in store for current promotion)