Customer Service Sales
Resume:
BRITTANY HIBBS
*** ************ ******* • MILTON, ONTARIO • L9T 8R2 • PHONE 905-***-**** •
********@*******.***
OBJECTIVE
Seeking a full time administrative career in a new and challenging environment.
EDUCATION
2008 - 2010 Sheridan College Oakville, Ontario
Early Childhood Education Diploma
QUALITIES AND INTRESTS
Strong work ethic, Eager to learn and grow, Punctual, Ambitious, Goal-oriented, Friendly and
Social
Learning, Traveling, Technology, Outdoors
COMPUTER AND OFFICE SKILLS
Proficient with Microsoft Office: Word, Excel, Outlook, PowerPoint, and Internet
Explorer/Safari, ERA, DCMS
Above average typing speed (Approx. 75 wpm)
Excellent skills in verbal and written communication
Possess professional phone etiquette and interpersonal skills
Capable of working under pressure and meet deadlines as scheduled with quality in work
WORK EXPERIENCE
2013 - Present Core-Mark Int. Milton, Ontario
Customer Service Rep/Sales Associate
Build relationships with clients, enter orders, ensure customer satisfaction / retention, assist
clients with available products policies and services, merchandise product for accounts
enrolled in specific programs, process credits and claims on clients behalf, answer client
queries in regards to account credits and charges, work closely with the logistics department
to monitor delivery status, build hourly reports using v-lookup, complete daily/weekly call logs
2012 - 2013 Car Nation Canada Georgetown, Ontario
BDC Representative/ Sales Coordinator
Complete and monitor outbound follow up calls, customer retention, monitor and distribute
leads, complete client and dealership licensing, managing all used vehicle titles, manage
switchboard, basic accounting, appointment coordinating, data entry, filing and basic clerical
duties: spread sheets, faxing, scanning, sending mail via courier
2012 - Present Dr. Beier’s Dental Office Georgetown, Ontario
Occasional Secretary
Answer calls, book and confirm appointments, process insurance claims, close patient
invoices, bank reconciliation, proof read and type letters, prepare and send mail via courier,
basic clerical duties
2006/2008-2012 Milton Toyota Milton, Ontario
Admin / Receptionist
Manage an 8 line switchboard, greet/assist customers, data entry, filing, manage credit and
cash payments, prepare and send mail via courier, ensure cleanliness of waiting area and
distribution of mail
OTHER WORK / VOLUNTEER EXPERIENCE
Hurricane Katrina Relief in New Orleans
Habitat for Humanity
Starbucks - Barista
Pierre Berton Public School - College Placement
Sam Sherratt Public School - College Placement
Bronte Street School - College Placement
Heart and Stroke Foundation
Canadian Cancer Society
REFERENCES
1. Courtney Prior
Previous Manager
Unique Chrysler
2. Cornita Oosthuizen
Previous Manager
Core Mark Intl
3. Michael Beier
Practice Owner
Dr. Beier’s Dental Office
Contact this candidate