Customer Service Administrative Assistant

Objective Seeking a position with an established organization offering diverse job

responsibilities as well as the potential for career advancement.

An eager personality always willing to extend past expectations and invest time

Summary

required to learn new skills. I am a goal oriented individual that works well

independently or on a team. Highly ethical with an emphasis on honesty, trust, and

confidentiality. Enjoys working in fast paced customer driven industries requiring

extreme attention to detail. Able to adjust to various working environments with ease.

Skills

Excel

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PowerPoint

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Access

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Word

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Experience First Convenience Bank October 2011 – December 2013

Personal Banker Head Teller II

Excellent Customer Service

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Responsible for generating new accounts and processing loan documentation

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(always meeting monthly quota)

Provided customer service to established and new clients, managed multiple

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forms of deposits, activated/deactivated ATM debit cards, handled cash

transactions, and informed of promotional offerings

Balanced drawer, acquired petty cash requests and disbursement, maintained

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proper cash limits at all times, cashed checks, issued cashier’s checks,

money orders, and cash advances

Footaction USA January 2009 – October 2011

Cashier

Greeted incoming customers, provided customer service by addressing

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inquiries/concerns, processed final sale transactions

Organized store’s daily sales transactions and filed any documentation

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involved

Balanced and closed cash drawer and deposited end of day cash drop

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Houston Community College 2010 – Present

Education

Associates in Business (currently attending)

Erika Nino Resume Page 2

Sam Houston High School 2006 – 2010

General Studies

Provided Upon Request

References

Erika Nino Resume Page 2

Erika NinoErika NinoErika Nino

11217 Saginaw, Houston, TX 77076

T: 832-***-**** E: *********@*****.***

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