Customer Service Data Entry
Resume:
Narinee Hardyal
Toronto, Ontario, M1G 2V5
Phone: 416-***-****
Email: ********@*****.**
To whom this may concern,
This letter is to express my interest in bringing my years of
experience in a formal business setting to your current employment
opportunity that is available. I have always seen myself working in a fast
paced environment and I believe that I possess excellent communication
skills, address others with a friendly and outgoing attitude, and can cope
easily with any task given to me.
I am a team player and a hard worker and can easily adapt in any
environment if given the chance. I am personable and able to deal with and
communicate tactfully with clients and colleagues as would be required in
the position advertised. I am very dependable and eager to learn and engage
in new opportunities.
I am currently looking for a full-time position. I am able to begin work at
your earliest convenience. Please review the resume which I have enclosed,
and please feel free to contact me at your earliest convenience to arrange
for a personal interview. I hope to be a positive asset to your team. I
look forward to hearing from you.
Sincere Regards,
Narinee Hardyal
Narinee Hardyal
1 Meadow Glen Place
Toronto, Ontario, M1G 2V5
Phone: 416-***-****
email:********@*****.**
Profile
Experienced Administrative Assistant with a diverse background in
Management, Customer Service, Data Entry and Accounts Receivable & Accounts
Payable. Major strengths include organizing, attention to detail, and
effectively communicating with co-workers and clientele. As an
Administrative Assistant, working directly for two managers, demonstrated
ability to multi-task, take on new challenges, meet deadlines and always
see projects through to completion. Researching and analysising reports,
generating reports, maintaining reports. Exercise exceptional judgement
and work well independently or on a team.
Skills
I have the following skills and attributes which make me a suitable
candidate for employment within your organization:
Quick learner: Attentive and able to understand and grasp new
concepts quickly and easily. Capable in using
personal computers and related software (Ex: Word,
Excel, and PowerPoint)
Personable: Enjoys contact with other people and able to communicate
effectively with others. Very friendly and sociable.
Independent but enjoys working as part of a team.
Responsible: Trustworthy and able to accept responsibility.
Very organized and detailed.
Hard worker: Apply myself to achieve my objectives and complete
all tasks assigned.
Education
o Centennial College - Business Management course, Business
Communication & Accounting Courses
o Computer Course on Word, Excel, Power Point.
o Westview Centennial Secondary High School
Experience
Qualified Financial Service
January 2006 - Present
Contracting & Commission Coordinator
o Preparing contracts for advisor and Carriers
o Setting up Advisor on Insite
o Sending out emails to advisors for expired License & Errors and
Omission.
o Updating Error & Omission and license
o Settling First year commission
o Preparing reports for payments
o Maintaining & Generating reports
o Preparing Spreadsheets & Internal Logs
o Analyzing reports and detail activity.
Performins Canada
January 2006 - April 2013
Administrative & Marketing Assistance:
o Created marketing pieces and tracking documents for the VP and AVP of
sales
o Updated the client database as needed
o Coordinated executives calendars and boardrooms
o Assisted the inside whole sales with marketing and sales projects
o Maintained marketing materials, applications and software
Handled expense reports
o Opened up the switchboard and directed clients to appropriate area.
o Data entry - entering call from client into the system.
o Prepared and sent out faxes
o Maintained Outlook calendar bookings
o Opening and separating mail for each department
o Prepared and sent Fed Ex and Purolator packages.
o Greet clients and financial advisors - building relationships
o Answer multi-line phone systems
o Daily sales reports
o Correspond through email, fax, phone, post and courier service
o Maintained appropriate levels of office and kitchen supplies
o Responsible for petty cash
Commission & Compensation
o Analyze Commission reports - for discrepancies in dollar amount.
o Accounts Receivable - preparing invoice
o Sending out cheques to broker
o Keeping track of debt report
o Following up with broker on outstanding debts
o Reconciling bank statements
New Business Administrator
o Data entry - entering applications from broker into the system.
o Following up on Application with Insurance companies.
o Following up on E-mails from Broker and Insurance Company
o Send out policies to brokers from Insurance Company
o Following up with broker with outstanding information.
Policy Service Administrator
o Data entry - entering lapsed notices, renewals of insurance into the
system.
o Changing address and beneficiary for client and sending it to the
insurance agency.
o Answering incoming calls from client regarding policies.
Gary Jonas Computing Ltd., Richmond Hill, ON
October 1997-March2005
Accounts Receivable Clerk
o Preparing Invoices & Credit notes for Support & Enhancement, Licenses
Agreement and Onsite training, e-training billings, keep track of the
training hours.
o Preparing Cash receipts
o Collection Calls
o Maintained Spreadsheet for Unapproved & approved
o Entering deferred for Support & Enhancement,
o Reading & making correction to the weekly billing reports
o Creating and billing quotes
Assistant Administrator
o Organized filing system, which increased office efficiency.
o Utilized time management and prioritization skills while working for
two managers simultaneously.
o Allocated programming assignments to appropriate members of the team
based on their individual area of expertise.
o Performed daily maintenance of Excel spreadsheet listing ongoing
software development projects and new issues for the director's review
to be presented at the weekly meeting.
o Reading the Weekly Billing Report
o Sending out Massive E-mail & Faxes.
o Administered mass communications via e-mail and faxing to existing
client base to market new software releases and in-house training.
o Served as main point of contact for distribution of Internet-based
pass-code information for clients.
o Provided backup support for Call Centre and Reception area during
regularly scheduled times and as needed.
o Provided training in the Call Centre areas for new employees.
Office Assistant/Reception
o Opened up the switchboard and directed clients to appropriate area.
o Data entry - entering call from client into the system.
o Organized incoming mail for each department.
o Prepared and sent out faxes and Fed Ex and Purolator packages
o Maintained Outlook calendar
Eddie Bauer, Vaughan, ON
March 1996-February 1997
Assistant Administrator
o Reception during regular business hours.
o Entering Payroll using ADP
o Filing & Purchasing Supplier
o Performed daily maintenance of Excel spreadsheet
o Data Entry
Reference available upon request.
Contact this candidate