Customer Service/ Security
Resume:
Virgie L. Hill
Compton, Ca. 90220
***********@*****.***
Objective
To demonstrate skills of detection and reporting, to give daily respectful and confidential customer care relationship by conveying information clearly and concisely in a professional manner.
Professional Experience
May 2012 – June 2014
Securitas Security Services USA, Inc. Los Angeles, Ca. 90017
Post Commander / Site Security officer
Transfer to Metropolitan Water District of Southern California.
Savoy Supervisor of security officers and lead officer at client’s site. Acts to ensure that all client’s polices and post orders are followed, established rounds are completed, adequate reports are filed; training, orienting of assigned personnel, planning assigning, directing work, coaching and appraising performance. Assists in the submission of payroll and personnel information to company as designated. Addressing complaints and concerns in a timely manner. Assurance of customer service is met with high quality.
April 2007 – June 2009
Inventory Control Administrator / Xerox Corporation
Superior Staff Resources, Costa, Ca. 92630
Analyze inventory levels, performs physical inventories. Directs movement, documentation of all in/out going materials. Process, maintain files of records for retention. Creation / Process of order documents, confirms shipments to computer system. Sort of all mail. Phones
June 2006 - March 2007
Quality Control Analyst / Honeywell
ACT 1 Temporary Service, Torrance, CA. 90504
Audit measurement fraud/risk control of all departments of client site. Voucher check run and report of monies in/out of program reports. Verification of all pending outgoing checks for accuracy & integrity. Heavy data entry. Out/In coming phone calls regarding QC of customer service and or dissatisfaction resolution.
Certificates
Bureau of Security & Investigative Services
P.O. Box 989002
West Sacramento, Ca. 95798-9002
Baton & Pepper spray training
California Career School
Anaheim, Ca. 92805
American Red Cross
Adult & Pediatric First Aid/ CPR/ AED
Redcross.org/confirm
Hemodialysis PHT
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