Customer Service Administrative Assistant

Web

more

Primary

Resume inserted in email

Kristine Nielsen

to Georgette

* **** **********

Kristine L. Nielsen 261 Pleasant Ave Santa Rosa, CA 95403 707-***-**** ********@*****.***

Objective: To obtain a position in a general office setting where I can utilize my accounting, administrative and customer service skills.

Education: Santa Rosa Junior College Business, General Ed, Accounting September 1991 - June 1994

Work History:

Mark West USD, John B. Riebli School- Yard Supervisor, October 2012 - present

● Supervise playground and lunch areas for grades 1-6th

● crossing guard sub for 3 different schools in the Mark West District

Lucky Supermarket- Lead Bookkeeper, Administrative, Checker, October 2006 – May 2012

● Daily balancing of all transactions, sorting cash & auditing the safe count

● Prepared bank deposits, issued and picked up cash from tills, audit & balance the self checkout stations, change orders

● Verified daily cash flow, budgets and maintained adequate on hand cash supply.

● Maintained over/shorts spreadsheets, daily reporting of all figures to corporate office, misc. reporting and monitoring checker numbers, requisitions, assisted with in store audits

● Maintained all accounting and new hire files

● Managed office duties, including correspondence, document filing, and answering phones

● Acquired computer generated time sheets, validating work schedules, employee reimbursements and entering into system for payroll

● Inventory, check cashing, Money Orders, Western Union, returns/customer complaints, checking at the register/assisting customers with their purchases and performed excellent customer service.

Vip Petcare, Data Entry Clerk, (Temp 2nd job), May 2008 - October 2008

● Review and check vaccine applications and supporting documents

● code and process applications into required electronic format

● scan documents into database and load information onto prescribed databases

● checked printouts and performed statistical checks for accuracy

● customer service and education of preventative pet care

Shelving Unlimited, Accounting & Administrative Assistant, Feb 2005 - August 2006

● Responsible for accounts payable and accounts receivable; coding, data entry, generating checks, sales order entry and customer/supplier communication.

● Generated monthly resident invoices using Excel.

● Recorded and prepared all cash receipts for bank deposits.

● Prepared all administrative correspondence.

● Database and file maintenance

Accounting Skills:

● Accounts Payable, Accounts Receivable, General Ledger, Spreadsheets, Payroll, Bank and inventory reconciliation, Requisitions, 1099’s, Month/Year End Close

Technical Skills:

● Proficient in QuickBooks, Microsoft Word, Excel, Outlook, PowerPoint, Adobe Acrobat and other misc accounting software

● Keyboarding at 40 wpm

● 10-key by touch

● All modern office machines

Administrative Skills:

● Excellent communication skills needed to greet the public, answer phone calls and work with staff in professional manner

● Office & front end management

● Shift & hours scheduling

● Report & Document Preparation

● Spreadsheet & Database Creation

● Accurate, thorough, and persistent work ethics

● Awareness of policy, procedures and work methods

References will be provided upon request

Contact this candidate