Sales Project Manager,business manager, financing, budgeting, customer
Resume:
DENISE CERAVOLO
***********@*****.*** (cell) 585-***-****
SUMMARY
Highly skilled, people-oriented individual with 14+ years of experience and proven record of success working in
progressively responsible positions within the arena of project management, sales, budgeting, finance and
administration Self-motivated, trustworthy professional with strengths in communication, organization, and
adaptability.
PROFESSIONAL EXPERIENCE
BJ’SWHOLESALE CLUB, Henrietta NY 2011-2014
Demo Specialty Sales Manager
• Supervised and scheduled 8-10 Merchandise Sales Demonstrators
• Increased weekly and quarterly sales from 120% to the high of 698%
• Analyzed three weeks prior sales for projection of weekly individual sales goals
• Demo Department made consistent top sales for region, zone and company
• Made top 20 individual sales for the entire company
• Supervised three demonstrators which made top 20 individual sales for the entire company
• Awarded top star of the month for the individual BJ’s
• Created and implemented recipes and ideas to increase sales
• Sanitation and food safety ready for audit
SOUTHTOWNE VETERINARY HOSPITAL, Henrietta, NY 2008 - 2011
Front Office Management
Managed the front office of a high-volume veterinary hospital. Performed multiple tasks including but not limited
to:
• Scheduled surgeries for both vets
• Managed emergency calls and collected all pertinent data as to whether the emergency was immediate or
able to wait for an office visit
• Scheduled appointments, obtained patient history and performed medical chart set-up
• Medication management per physician instruction
• Accounts Receivable
THE HOME DEPOT-Pro Sales Dept., Penfield, NY 2006 - 2008
Sales and Service
Sales and service which included but were not limited to:
• Inside sales and cold calling to contractors, apartment complexes and hotels
• Designed garages and custom decks with computer program for contractors to bid
• Extensive training for all departments related to contractor sales
• Created signage and set up displays for weekly specials
• Responsible for ordering, locating and bringing all materials in on time for large jobs
JON-LAR HOMES, INC, Webster, NY 2004 – 2005
Project Manager
• Responsible for creating and tracking costs to stay on budget for new home construction. Budgets started at $195K and up.
• Created timeline and scheduled sub-contractors throughout the life of the project.
• Contributing team member for design review and homeowner selections of all building materials throughout life of project.
• Ordered and scheduled delivery of building materials and managed any delays/backorders.
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• Responsible for pricing change orders and upgrades for all new custom builds.
• Entered and paid all vendor and sub-contractor invoices.
ELEPHANT, INC, Rochester, NY 2000 – 2004
Business Manager/Owner
• Wrote the business plan that was vital in securing a line of credit.
• Created marketing brochures and solicited new business
• Obtained professional affiliations to produce company growth
• Implemented and presented weekly, monthly, quarterly and yearly projections to the finance committee and advisory board.
• Forecasted budgets, expenditures, tracked all job costs
• Final year end tax preparation.
RICHARD GOLLEL & COMPANIES – TIE DEVELOPMENT, INC., 1998 - 2000
Rochester, NY
Project Manager
• Participated in pre-construction meetings and plan review meetings with town building department to obtain all necessary permits
and RG&E for right-of-way.
• Created realistic budgets and tracked all expenditures for all projects ranging up to $5MM
• Selected interior and exterior building materials and colors for decorating and design.
• Worked closely with the site superintendent to complete on time, on budget and quality project.
• Successfully bid out construction projects and negotiated bids and contracts with the sub-contractors and owner/tenants.
• Created all sub-contractor contracts, owner/tenant contracts, supplier purchase orders, change orders and scope of work exhibits.
• Responsible for all job costing, phase coding and approval of all sub-contractor and vendor invoices for payment.
THE SUTHERLAND GROUP, LTD, Rochester, NY 1997 - 1998
Executive Administrator to the Senior Vice President
• Trained program managers on weekly/monthly forecasting process and labor to revenue report.
• Tracked all month ending revenue figures with the general managers.
• Implemented a labor and revenue reporting system.
• Reviewed program budgets for new programs and growth programs.
• General administrative duties.
FLOWER CITY HABITAT FOR HUMANITY, Rochester NY 1993-1996
Business Manager/Project Coordinator
• Restructured accounting department and implemented new reporting system and new office procedures which provided readily
accessible information and resulted in recapturing long term debt and saved over $10,000 per year
• Successfully directed a property maintenance team of volunteers to service a diverse group of homeowners for all rental and new
warranty properties, resulting in a reduction of repair items from 500-5
• Reported monthly, quarterly and yearly projections to the finance committee and board
• Prepared financial statements for closings
• Administered $600,000 budget and managed all cash flowing through the organization
• Developed and projected budgets for fiscal year planning
• Assisted in set up and completion of marketing and fundraising projects
• Assisted new homeowners in selecting carpeting, cabinets and colors for their new home
• Project coordinator for new construction
• Managed financial relations with suppliers to regulate cash flow
• Responsible for hiring, training and supervision of support staff
• Implemented computer network system
• Worked on creating new data base in Microsoft Access
EDUCATION
Monroe Community College-Associates in Business
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TECHNICAL SKILLS
Proficient in Excel, Microsoft Word, Microsoft Publisher, Outlook, Peachtree
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