Customer Service Assistant

Location:

Posted:

November 25, 2014

Ian D. Knoblock

** ********** ***. • East Brunswick, NJ • 08816 • 732-***-**** • *****************@*****.***

Education

New York Film Academy • Princeton, NJ

2005

Advanced Courses at Princeton University

Middlesex County Community College • Edison, NJ 2002

East Brunswick High School • East Brunswick, NJ 2001

Experience

Turnstyle Ticketing • Piscataway, NJ September 2014-Present

Customer Service

Telephonic customer service position. Utilize phone skills to sell sporting event and

concert tickets to customers. Answer customer questions regarding upcoming events and

arenas.

Beach Camera • Edison, NJ March 2014-

June 2014

Warehouse Operations Associate

Filled and organized product orders to ensure accuracy. Prepared and organized special FBA and

GroupOn orders and packages for shipment. Scanned orders prior to shipment. Trained new

employees in scanning procedures. Utilized heavy lifting to load and unload shipments.

Various Television & Movie Projects • New York, NY 2005-April 2014

Production Assistant, Assistant Director

Provided support and assistance to the production team. Supervised and managed talent and

production team. Utilized effective time management and budgeting skills to finish projects on

time and on budget. Diligently worked with talent and production team to seamlessly

accommodate all schedules. Duties included equipment handling, crowd control, scheduling,

budgeting and fulfilling ad-hoc requests from the production team. Utilized quick thinking,

creativity and multi-tasking skills to problem solve issues effectively.

Schlesinger Associates • Edison, NJ 2004-2006

Marketing Associate, Customer Service

Recruited participants for marketing research projects via telephone calls and interviews.

Performed telephone interviews to determine a match between the participant and the available

marketing projects. Analyzed information obtained from participant and provided analysis to

superiors.

Skills

Microsoft Word • Microsoft Excel • Microsoft Outlook • Microsoft PowerPoint

References available upon request.