Customer Service Human Resources

KIMBERLY ASHLEY

** ***** *** *** *********, Texas 78132

830-***-**** **-**@*********.***

Skilled in:

Employee relations and compliance

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• Talent acquisition and talent retention

• Performance management

• Management of employee relations issues

• Compensation and benefits

• Training of staff and leadership development

• Organizational development

• HR information systems

• Board of Directors assessment and development.

Professional Background

St. Christopher’s Montessori School (May 2014-present)

Human Resources Administrator

• Recruitment

• Benefits Analysis and management

• Employee Record Keeping

IBEX GLOBAL, New Braunfels (2013-May 2014)

POD (Personnel Development Specialist)

• OJT training and development for new hires

• Complex issue troubleshooter for CSR teams

• Research and Systems specialist on AT&T campaign

The SCOOTER Store, New Braunfels, TX (2010-2013)

Managed Care Mobility Specialist

• Sales, Medical Interviews, Training and Trouble Shooting insurance and closing

issues.

• Created and administered a peer training program for new hires and transfers from

other teams within our department.

Book ‘Em Danette, Contract Services, Texas (2008 to present)

Owner and Legal Services Provider

• Providing litigation support services and strategy insight to attorneys in Family Law.

• Process Management Consultant

• Organizational and staffing support

Law Office of Kimberly D. Ashley, Fort Worth, Texas (1992--2008)

Owner and Managing Partner

• Litigation in all areas of Family and Criminal Law, Brief Writing, Oral Argument and

Jury Trials.

• Mentored new attorneys in the Family Law arena, as well as in business practices and

staffing.

• Certified Mediator through Dispute Resolution services.

• Collaborative law training.

Education

Doctor of Jurisprudence

Texas Tech University School of Law, Lubbock, Texas

Masters of Business Administration

Howard Payne University, New Braunfels, Texas

Bachelor of Arts (Professional Writing/Political Science)

Baylor University, Waco, Texas

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