Customer Service Quality
Resume:
Renee Behm
Valrico, FL 33594
********@*****.***
Work Qualifications
>Well driven, with a friendly positive upbeat attitude towards meeting new people and accomplishing a goal
>Commitment of excellence to achieve all company goals and objectives
>Many years of experience and education working on customer service to exceed expectations
> Highly organized and detailed oriented when it comes to handling daily job tasks
Professional Experience
>Obtained great customer service skills through communicating with guests during services
>Accurately handled cash for over ten years in the restaurant business
>Successfully managed other team members to make a strong impact on building guest loyalty and team member morale
>Exceeded all expectations to ensure job duties were completed to the highest standards
> Demonstrated ability to work in fast paced environments
Work Experience
Cable Television Installation Service
Tampa, FL April 2014-October 2014
Recruitment Coordinator
>Received all job applications, sort and classify based on the location and store in database for retrieval as and when required
>Conducted reference and background checks
>Prescreened potential applicants and set up interviews with appropriate managers
LongHorn Steakhouse
Warwick, RI- Brandon, Fl 2006-2013
Server
> Provided excellent customer service in a fast paced stressful environment
> Displayed good judgment, problem solving and interpersonal skills
>Recommended, described and selected menu items based on guest needs and desires
>Completed all cash, credit/debit and store credit transactions
> Worked in coordination with other departments to ensure that customers get quality service and satisfaction
Perspectives Corporation
North Kingston, RI 2009-2010
Direct Support Professional
> Responsible for planning and organizing group events for disabled adults
> Proactively dealt with behavior changes; eye for detail
Applebees
Cranston, RI 2005-2006
Hostess- Server
>Greeted guests in a timely manner to provide responsive service
>Accurately handled cash
> Provided customers with a pleasant dining experience and quality service
Education
Rhode Island College
BA in Psychology 2008
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