Sanjay Tiwari, BSc Cell: 416-***-****
**** ********* **, ***: 905-***-****
Mississauga L5M7J9, Canada Email: *************@*****.***
Professional Profile
A highly motivated and result driven individual with IT Management/Project Management experience and
with a proven record for delivering projects, on time and on budget, for over 12 years. I am currently
seeking a new and challenging position as a IT/Project Management consultant, one that will most
effectively leverage my existing personal skills to follow through tasks and deliverables while fostering
teamwork, cooperation and mentoring to contribute to the future growth of the organization.
IT Management Skills
• Strong contract negotiation • Conflict Resolution
• Excellent verbal, written and interpersonal • Visionary Planning
• Business analysis and product development
communications skills
• Strong analytical and problem solving skills • Time management
• Strong report writing skills • Infrastructure Management and
• Excellent presentation skills Implementation
• Strong budget analysis and planning • Asset management
• Documentation management • PMLC / SDLC
Technical Skills
•
• Windows Server 2000/03/08R2 • IIS
• MS SharePoint • Active Directory
• MS Exchange 2010 • Citrix
• Windows Desktop • Backup Exec
• UNIX (HPUX) • Altiris
• AS/400 • Crystal Reports
• SAN IBM XIV • C++, Business Basic IV, Cobol, dBase
• Cisco ASA 5500 IV
• MS Project 2013 • ERP
• Visio
• MS Office (Word, Excel, PowerPoint)
• MS SQL
Education
B.Sc. Mathematics and computer science, Concordia University, Montreal, Quebec
Courses:
Project Management Professional (PMP) – pursuing certification
Fundamentals of Project Management
UNIX system management
Cisco Router Management
Accounting Levels I and II
Career Summary
MANAGER, IT AND COMMUNICATIONS 2004 – 2013
EXIT Realty Corp. International, Mississauga, ON
Managed / Coordinated numerous IT and non-IT projects
Project: LAN Upgrade (on budget and on time)
• Working with RBC and Moneris to implement remote banking
• Meet with department heads to gather their requirements and concerns
• Create a business case for the LAN and presented to senior management.
• Created Charter Scope and detailed Plan (WBS)
• Meet with vendors (IBM, HP, AllStream and Xerox) for hardware procurement
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• Create budget plan using Excel
• Make a presentation and recommendation to the primary stakeholders (steering
committee), keeping in line with corporate strategies, for approval
• RFP for colocation, IT hardware/software and data communication
• Created, updated and maintained project schedule with new and updated tasks and
assignments using MS project.
• Ensure that dependencies and links within and with other schedules are established
correctly.
• Monitor schedule and budget and report to stakeholder
• Created progress reports for senior management using PowerPoint and Visio
• Meet with the project team weekly basis to gather project task status and issues
• Resolve conflicts and issues with vendors by meeting and working out a proper
solution.
• Ensure that all Risks, issues, and decisions are captured and reviewed at the
weekly and management meetings.
• Work with the Web development team to setup the SQL, IIS and Web servers to
meet the requirement of the customer facing website.
• Schedule meeting with different vendors
• Weekly, status and upcoming tasks, report to stakeholder.
• Implemented DB2 and WebSphere as per requirement.
• Submit invoices for approval and payment
• Create reversing journal entries for equipment/services purchased but not invoiced
Project: Corporate Marketing and Video Conferencing Studio (on budget and on time)
• Feasibility study and creating a business case for the construction and
implementation of a Corporate Marketing and Video Conferencing Studio to be
used to communicate with offices and franchises across US and Canada..
• Create budget using Excel
• Presented to the primary stakeholders for approval.
• Created plan and schedule using MS project
• Created WSB
• Request for Proposal (RFP) from different types of vendors such as construction, IT
hardware/software and communications
• Created, updated and maintained project schedule and budget using MS Project
and Excel
• Monitored and reported schedule and budget to steering committee.
• Weekly status reports to various stakeholders
• Managed the project to completion, on budget and on time.
Project: Citrix Network (on budget and on time)
• Created a business case
• Presentation to primary stakeholder for approval
• Request for Quotation (RFQ) for software and installation
• Created and managed the budget
• Monitored the schedule and budget and reported to Steering committee on a
weekly using Excel charts
• Managed the project to completion
• Trained the users
Other smaller projects:
• Managing the IT infrastructure for EXIT Realty Corp International and its multiple offices
in the USA
• Planned and presented the annual IT budget plans
• Setup Contact Centre infrastructure with business communication system to configure
and install telephone and audio conferencing for the company.
• Manage the approved budgets
• Contract negotiation with Xerox, Bell, Rogers, Allstream, T-Mobile etc.
• Managing, integration of custom software with external software.
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• Managed the IT assets including intellectual properties to ensure the timely
change/disposal of equipment as required to keep the system operating at peak
efficiency.
• Managed the in-house Data Centre facility along with the UPS, HVAC and the electrical
systems.
• Re-engineering the migration of the IBM 270 ERP system to an IBM Power 7 system
• Identifying opportunities to reduce costs and streamline services, such as outsourcing
web hosting services to a secure third party data centre
• Recommended and implemented network copy and print services
• Designing managing servers and VLAN for the graphics department
• Developing a comprehensive disaster recovery strategy, including risk mitigation, backup
systems, and training
• Negotiated contracts with vendors for IT services and equipment maintenance.
• Planning/managing the IT budget which included future projects which had to be
presented to the senior management for approval.
MANAGER, BUSINESS SYSTEMS AND COMMUNICATIONS 1999 – 2004
Amcor Ltd, Mississauga, ON
• Proposing, planning, and implementing a Citrix system for 200 users, resulting in reduced costs and
increased ease of access
• Manage IT Budget
• Managed external IT Audit for Amcor with Deloitte
• Managed the infrastructure for Amcor Ltd for all location in the Canada and US.
• Managed the deployment of asset and manage the asset for all the locations across Canada & US.
• Attended annual meetings of Amcor’s international IT management staff held in Germany
• Delivering key initiatives for the company, including implementing an QAD’s ERP system, as well as
the change from Novel to Microsoft
• Managing, integration of custom software with QAD
• Managing a move for the company, including the original design and new design of the computer
room
• Managed the IT requirements with the building construction team when new premises were being
built for the new corporate head office.
SUPERVISOR, COMMUNICATIONS AND SOFTWARE DEVELOPMENT 1994 – 1999
Amcor Ltd, Dorval, QC
• Leading all aspects of the telecommunications function for the world’s largest packaging company
• Planning, designing, installing, and maintaining data and voice networks
• Successfully designing and implementing a Frame Relay and V-route network
• Researching and identifying a new LAN system, making a successful proposal to management, and
successfully implementing a Novell 4.1 base Ethernet LAN throughout the company
• Negotiating contracts with vendors, and recommending a cellular communications program for the
company
• Managing, coaching, and training IS Programmers in the completion of Accounting department
projects
SENIOR COMMUNICATIONS/ HARDWARE ANALYST 1988 – 1994
Twinpak Inc., Dorval, QC
• Assessing, designing, and maintaining the data and voice communications networks for a leading
North American packaging company
• Redesigning the X.25 based WAN and transitioning it from a Datapac to VSAT-based network,
resulting in $100K in savings per year
• Assessing the business requirements for a voice communications system, developing a solution, and
successfully implementing it
• Providing ongoing support and management of the Novell 3.12 based Arc-net LANs
• Completing a feasibility study of networking the SL1 (Meridian) telephone switches across Canada
SENIOR PROGRAMMER ANALYST 1984 – 1988
CB Pak Inc., Dorval, QC
• Meeting with users to determine requirements, as well as designing and implementing solutions
• Training users on new software packages
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• Providing online support for an in-house software package
• Creating clear and concise user documentation
REFERENCES AVAILABLE ON REQUEST
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