Service Medical

T AMMY L. COLEMAN

* *** *. ******** * ICHITA, KS 6721 7 3 16.880.8892 T ************@*****.***

O BJECTIVE

To obtain a position in which my education & wide-ranging personable skills can be utilized to the fullest. Not

only to improve the company’s operation and communication, but also enabling company efficiency &

productivity.

E DUCATION

University of Phoenix, Wichita, KS- Bachelors of Science in Healthcare Administration/LTC 2012-2014

University of Phoenix, Wichita, KS- Associate of Arts in Healthcare Administration/Medical Records 2010-2012

K EY COMPETEN CIES

Business Accounting Federal/ State Employment Law Expense/Budget Management

Medical Billing & Coding Internal Communications Medisoft Certified

Records Management Meeting & Event Planning Teambuilding & Supervision

S UMMARY OF T RAINING

Recruitment, supervision & Developing necessary Acting as an advocate of the

performance evaluation of organization & resources to Patient Bill of Rights & assuring

clinical staff. achieve performance objectives. patient & family understanding.

Working in an efficient & timely Collecting, confirming & Answering client inquiries &

manner, multitasking in different processing timesheets, PTO providing requested information

areas when necessary. reimbursements & payroll. both in person, & in writing.

Ensuring that overheads & Overseeing office disputes/ Carrying out thorough business

expenses are minimized by incidents & recording all details audits & reviewing key

carefully utilizing all resources impartially & comprehensively performance indicators for areas

effectively. to ensure quick, efficient resolve. of concern &/or opportunity.

Utilizing software applications- Reviewing physician notes and Knowledge of current federal

spreadsheets, word processing, obtaining necessary clarifications OSHA, HIPPA & JCHAO

& database management. where necessary. requirements.

Keeping up equipment, & Maintaining medical record Confirming that all monies are

collected & that no outstanding

reporting any malfunctions to availability by processing charts

sums could be lost to the

maintenance technicians into the department; updating

business.

electronic information, &

immediately.

assuring accuracy.

Speaking effectively with others Creating an environment in Performing charge reviews,

involved in the project to convey which the company & its claims submissions, claim

necessary information & employees excel while follow-up, payment posting &

instructions. mentoring new staff. patient statements.

W ORK EXPERIENCE

2009-2010

United States Postal Service Remote Encoding Center, Wichita, KS - Data Conversion Operator

2005-2007

United States Postal Service Remote Encoding Center, Wichita, KS - Data Conversion Operator

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