Customer Service Representative
Resume:
SAMANTHA CORBIERE
** ********* *****, ******** ** L6S 1R4 ● 905-***-**** Cell: 647-***-****
****************@*******.***
Seeking a position as a Customer Service Representative
HIGHLIGHTS OF QUALIFICATIONS
7 years’ experience in the customer service industry
Very reliable and dependable
Enthusiastic, very motivated, able to multi task in a fast paced environment
Enjoy working in a team setting or individually
Coached staff to ensure excellent customer service from all employees
Computer literate, opened and closed store and tills and handled deposits
Managed customer relation issues
Completed paper work, scheduling and sales targets
Worked well with minimal or no supervision
Excellent communication skills both in person and over the phone
PROFESSIONAL EXPERIENCE
Customer Service
Provided advice about sales and promotions for customers regarding in store merchandise
Top sales leader and excellent customer service skills
Cashier experience, able to complete cash, debit and credit card transactions
Addressed client concerns in a professional manner offering effective solutions
Greeted customers in a friendly and professional manner in person and over the phone
Ensured store and all displays were neat and organized at all times
Well organized and proficient with detail
Excellent time management and multi-tasking abilities, prioritizing tasks and working within time
constraints
Met with employees assessing their progress, giving support and discussing any difficulties or problems
EMPLOYMENT EXPERIENCE
Assistant Manager 2011-2013
La SENZA, Brampton, ON
Key Holder 2010-2011
Calvin Klein Underwear, Toronto, ON
Customer Service Representative 2008-2010
Pizza Pizza, Hamilton, ON
EDUCATION AND TRAINING
Red Hill Continuing Education
Hamilton, ON
Standard First Aid CRP Level C
Canadian Red Cross, Toronto, ON
WHMIS
Women in Skilled Trades, Toronto, ON
21 Day Survival Program
Outward Bound, Toronto, ON
References Available Upon Request
Contact this candidate