Human Resources Resource

J ACQ UE L I NE E DW AR DS - R O O T, P H R

***** ****** **. *******, ** 48154 734-***-**** ********@*****.***

PROFESSIONAL PROFILE

Accomplished, results-driven HR professional with 15+ years of comprehensive experience, with expertise in

creating and implem enting program s to improve business operations.

Creative and innovative thinker with effective hum an resources m anagem ent and goal setting abilities com bined

with excellent leadership, team building, comm unication, interpersonal and presentation skills.

A self-motivated detail oriented team player with proven ability to m ulti-task and m eet strict deadlines in fast-paced

environm ents.

HR SKILLS

Benefits Administration HR Database Management Training & Development

Compensation Administration Payroll Administration Performance Management

HR Policies & Procedures Employee Relations Organizational Development

Recruiting Orientation & On-Boarding FMLA/ADA/EEO/WC/UE

PROFESSIONAL EXPERIENCE

DETROIT JOB CORPS CENTER Detroit, MI (operated by Alutiiq, LLC)

Residential Vocational School for at risk youth ages 16-24. A US Department of Labor program

Human Resources Manager, Sep 2012 - present

Responsible for Center HR functions, including training and development, recruiting, on-boarding and

employee relations.

Lead change of Center perception from a bureaucratic HR function to a value added service.

Conceived, developed and implemented an incentive plan to encourage high performance and increase

employee morale.

Revised, consolidated and created policies and procedures from five Job Corps Centers to create one

unified policy and procedure guide for all Alutiiq operated Job Corps Centers.

Conducted job analyses which lead to an overhaul of company job descriptions.

Develop and implement staff training, including professional development, in accordance with DOL

Program requirements.

Recruit, interview and recommend selection of all new personnel.

Counsel leadership team regarding staff performance management.

Coordinate all payroll and benefits activities for Center Subcontractors.

Reduced vacancy turnaround time from an average of 60 days to 40 days.

Trained staff and students in Smart W ork Ethics.

JER HUMAN RESOURCE SERVICES Livonia, MI

Human Resources Consulting

Founder and Human Resources Consultant, Feb 2008 – Sep 2012

Provided Human Resource services, including policy and procedure review and development, recruiting,

organizational development advice, employee handbook development and performance review consulting.

JAC QU ELI N E E D WARD S- R OOT Phone: 734-***-**** Page 2

PROFESSIONAL EXPERIENCE (continued)

MIDWEST MICROWAVE, INC. Saline, MI (acquired by Emerson Electric in 2006)

Manufacturer of passive RF / Microwave electronic components

Human Resources Manager, Jan 2000 – Jan 2009

Responsible for all HR functions, including recruiting, health and welfare program administration, payroll

processing, employee relations and database management.

Developed and administered company’s first-ever compensation program which resulted in retention of

quality employees.

Created and maintained company job descriptions and job classifications.

Responsible for all aspects of benefits administration including contract negotiation, plan design and

claim review.

Responsible for entire payroll function including time and attendance entry, calculations and employee

data management.

Responsible for preparing all HR, benefits and payroll related financial reports including payroll tax filing

and accrued liabilities.

Developed manuals detailing company policy and procedures and benefit packages.

Recruited, screened and assisted in selection of all new personnel.

Played a key roll in developing and executing company’s first formal performance review program by

introducing and creating a customized tool.

BCN ADMINISTRATIVE SERVICES Ann Arbor, MI

Professional Employer Organization

Human Resource Specialist, May 1999 – Jan 2000

Administered all HR functions for 50+ client companies, including payroll, benefits administration and workers

compensation.

Responsible for managing and coordinating activities for a team of HR Representatives.

Developed and conducted FMLA Administration training programs for BCN staff which allowed

company to offer an additional service to clients.

Human Resource Representative, Jan 1999 – May 1999

Administered all HR functions for seven client companies as part of a team.

EDUCATION

EASTERN MICHIGAN UNIVERSITY Ypsilanti, MI

Masters of Science in Human Resources and Organizational Development, 2004

Bachelor of Business Administration in Marketing, 1998

OF NOTE

Professional Development: Computer Skills:

PHR Certification Microsoft Office

Smart W ork Ethics Master Trainer ADP products

CostPoint 7.0

Affiliations:

Society for Human Resource Management (SHRM)

PTA Treasurer (Roosevelt Elementary)

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