ANGENI CHARLES
***-**** ******** ****** *. Toronto, Ontario, M6M 5C6
Tel: Home 416-***-**** Cell: 416-***-****; email: ********@*******.***
Objective: To obtain employment as an Administrative Assistant utilizing my many years of experience
as working in the medical field
Highlights of Qualifications
• Excellent communication, and interpersonal skills through writing monthly reports,
interacting with people from diverse populations, ages and backgrounds
• Strong organizational and prioritizing abilities developed through fullfilling mulit-
dimesional roles
• Team player who works co-operatively with all levels of the organizational structure
• Experience with Disc OHIP billing systems
Computer skills: Microsoft word, Excel, PowerPoint Internet
Administrative Experience
Administrator, Spine & Sport Physiotherapy (CBI), Toronto, January- July 2014
• Managed complex schedules of MVA patients (on an electronic scheduler)
• Reconciled insurance companies payments with patient accounts and prepared monthly
payroll
• Prepared weekly, monthly reports of number patient seen on a daily basis
• Worked closely with Clinic Director to ensure effective and efficient operations
• Greeted patients, staff or any visitors to the clinic in a friendly and welcoming manner
• Booked patients appointments for Physiotherapy, Massage Therapy and acupuncture
providing patients with all necessary information regarding their upcoming appointment
• Processed cash, debit and credit cards transactions accurately and balance daily money
reports
Administrative Assistant, Medisys Travel Health 2005 – 2013
• Provided information to patients travelling to various destinations
• Registeredpatientsand answered their questionsrelated to travel vaccines
• Reconciled patient’s OHIP and private accounts also, generated billing reports
• Processed accounts receivable by invoicing patient’s insurance claims
• Prepared banking and cash deposits
• Verified vaccine deliveries and medical supplies with high degree of accuracy
Administrative Assistant,First Canadian Place Medical Centre 1998 – 2005
• Provided administrative support tostaff in the Physiotherapy Department, Xray, Ultrasound,
family health practice, walk-in clinic and Laboratory
• Scheduled patient appointments, organized Pharmaceutical educational sessions, ordered
suppliesand performed receptionist duties
• Invoiced insurance claims and processed OHIP billings
Angeni Charles resume page 2
Administrative Assistant,Mount Pleasant Medical Centre 1994 – 1998
Booked patients appointments for Physiotherapy, Massage Therapy and acupuncture
•
giving them necessary information regarding their upcoming
Invoiced claims and processed OHIP billings meeting strict deadlines
•
Administrative Assistant/Medical Receptionist,St. Clair Medical Centre 1988 – 1994
• Performed ECGs, phlebotomy, drug screening, ultrasound
• Registered patients for Physio, Xray and Lab services
Volunteer Experience
Missionary work around the world with The Mercy Ship 1981-present
Education
Certificate in Phlebotomy and ECG, Michener Institute, Toronto, 1994-1996
Certificate in Banking, Commercial Business School Toronto, Ontario, 1988-1990
West Indies, 1986-1988
References available upon request