Customer Service Registered Nurse

Amanda Scott

*** ******* ***, ***. ** Paterson, New Jersey. 07502 Phone: 816-***-****

E-Mail: *************@*****.***

Objective:

I am detail-oriented person with knowledgeable basic computer skills and proficiency with

Microsoft office, data entry, customer service experience and patient care service, who is here by

seeking employment.

Education:

Sept. 2014- Current

Passaic County Community College Paterson, NJ

Degree: Associate; Present Biology Major.

Aug. 2011-May 2012

University of Missouri-Kansas City Kansas City, MO

Degree: Bachelors; Past (Transferred; not completed) Biology Major.

Certifications:

M.E.D.S (Medical Education Development & Support) January 2013

• Certified Nursing Assistant

American Heart Association July 2014- July 2016

• Healthcare Provider BLS License

Experience:

Children’s Mercy Hospital and Clinics

Care Assistant [CA] (Outpatient Float Pool) March 2014-Aug 2014

• A variety of clinical and clerical tasks as directed by the charge nurse demonstrate

commitment to maintaining and improving departmental/unit standards Job.

• Accurately and timely records vital signs, weights, I&O and correctly collect specimens.

• Schedule Appointments as needed.

• Timely and accurately records information on appropriate charting form.

• Assigned patient to a room and take initial vital signs before seeing the nurse and

physician.

Overland Park Regional Medical Center (HCA) May 2013 – Aug 2014

Patient Care Technician [PCT] (Med Surg)

Transferred to Research Medical Center (Float Pool)

• Accurately and timely records vital signs, weights, I&O and correctly collect specimens.

• Timely and accurately records information on appropriate charting form.

• Providing direct patient care and any assigned duties to ensure optimal patient care under

the direction of a Registered Nurse.

• Assisting patients with daily ADLs, eating, and reporting to the RN.

• Assist with unit secretary duties, if needed.

Shawnee Mission Medical Center (AHS) March 2013 – December 2013

Clinical Associate [CA] (Orthopedics)

Transferred to Florida Hospital of Tampa (Nurse Tech, Float Pool)

• Accurately and timely records vital signs, weights, I&O and correctly collect specimens

• Timely and accurately records information on appropriate charting form.

• Providing direct patient care and any assigned duties to ensure optimal patient care under

the direction of a Registered Nurse.

• Assisting patients with bathing, getting out of bed, eating, and reporting to the RN.

• Phlebotomy and correctly collect specimens

• Insert/Discontinue foley catheter or straight catheter and drain hemovac drains (I&O).

• Assist with unit secretary duties, if needed.

Crate and Barrel June 2011- March 2013

Sales Associate/ Merchandising

• Provide quality assurance for each customer

• Make sure customers find the items they need

• Help customers create a registry or find one

• Check out customers at the cash register

• Stock the floor at close

• Pull from overstock and process isles

• Count and close all registers at night

Skills:

General Lab skills: Sterile technique, pipetting skills, laboratory calculations, follow oral

•

and written instruction, pipets, slides, accurate measurements and correctly collect

specimens.

Viewing cells under a microscope.

•

Phlebotomy skill, accu checks, patient care, foley care and charting.

•

Scheduling and admitting patients.

•

Strong attention to detail and Basic Computer Skills: Basic Web Tools.

•

Sales: Persuasive, Reasoning, Negotiate, Promoting, Cash handling and Calculations.

•

Customer Service: Total of 5 years.

•

Computer: Cerner System, Meditech, POS System, a Key Cash Register, Printer/Copier,

•

Data Entry, Green Screen and Main Frame.

Communication: Multi phone use, good verbal and written skill.

•

Microsoft Office: 46 WPM, Word, Excel and Power Point.

•

Contact this candidate