KENNETH W. ROGERS

*** ******* *** *****

tampa, fl 33602

727-***-****

summary

Mr. Rogers offers 25+ years experience delivering cost-effective, innovative

custom technology solutions and network applications to challenging problems

within the online marketplace, food services, accounting, telecommunication,

construction, engineering, healthcare, insurance, and retail services

marketplaces. His unique blend of design and application experience includes

managing projects from concept to end-user training, consistently exceeding

performance targets while delivering effective hardware, software, and

system solutions on-schedule and within budget. Mr. Rogers's blend of

consulting and senior management experience, along with his attention to

details, allow him to be successful in very challenging environments.

Technical competency includes AS/400, Microsoft Windows, Windows Server

2003,Windows Server 2008, MS Exchange, Enterprise Linux, and Several UNIX

platforms; Visual Basic, C, C++, Pearl, Shell Script, MySQL, SQL, Oracle,

Flash Professional and Dreamweaver; MS Office Exchange Active

Sync,Cisco,VPN, MS Outlook, Adobe applications.

major accomplishments

Consistently managed multi-million dollar budgets within small variances.

Successfully developed scope and schedules for same projects.

Managed all phases (from business analysis through end user training) of

many large (project teams with 60+ team members) custom software development

projects in diverse verticals to on-schedule, on-budget delivery.

Assembled and led team that flawlessly converted a manual company to a fully

automated infrastructure, over 24 months, which ultimately increased profits

for medical billing company over 300%.

Designed, developed, and built processes/systems to improve and support

technology infrastructure for large international importing firm (inc. data

center operations and systems/network management).

Recruited and negotiated terms of employment (including salary) for senior

level technology executives in large (over 450 employees) firms.

Developed resource planning/budget processes that were implemented across

multiple departments within healthcare and insurance services firm.

Designed, procured, installed, and successfully supported hardware,

software, and network architectures to deliver solutions for large

enterprises.

Developed and implemented systems methodology that significantly reduced

service outages for $MM clients.

Managed all departments of a profitable small business, from Human Resources

to Accounting. Developed and instituted communication strategies, including

small group meetings, conference calls, and individual meetings to ensure

effective information flow to staff.

Successfully negotiated $MM contracts to distribute multiple software

packages and hardware products.

Led team that successfully delivered RBS proprietary technology solutions to

retail and construction firms.

Developed specialty hardware for clients, which resulted in significantly

improved processing and profitability.

User-friendly integrations of programs allowed non-technical personnel

perform various tasks that resulted in significant cost savings to clients.

Education

Boston State College,

B.A. in Business Administration

professional experience

March 2009 - Present Redi-Techs

Owner

Managed Services/Consulting company offering varity of specialties to

doctor's offices, primarily cardiology specialty practices. Services include

Network Design and Implentation,Software Design and Development,

Inferstructure Design/Impentation etc. Hardware installation, maintenance,

and budget planning to aid offices in determining future needs.

Aug 2006 - March 2009 Amazon.com

Regional IT Manager

Managed IT departments for the largest and most strategic automated facility

in the Amazon network, which operated 24 hours per day, seven days per

week. Managed annual budget of $2MM+ within small variances, for the cost of

maintaining and upgrading the fulfillment center. Responsible for global

enterprise environment; including computers, servers (LINUX, QNX, and

Windows Server operating systems), RF infrastructure, and thousands of

peripheral hardware items (currently running CISCO and Motorola Wireless

network equipment). Responsible for all end-user software support, software

development, hardware/facility support, and IT activity of this major

facility.

Worked on multiple regional and global projects throughout the network of

facilities. Worked in LEAN environment while managing and organizing

different KAIZANs. Mentored and managed many other IT managers and IT staff.

Organized and led search teams seeking new talent; including interviewing,

coaching, and hiring.

January 2006 - Aug 2006 Criner-Daniels for Aramark

Project Manager

Lead a team of six people to set-up, install, train, and support the

hardware and applications operations of 124 sites in the School District of

Philadelphia food services with POS software and back-office applications.

Responsibilities included hardware setup, scheduling, training, support, and

managing staff. Worked closely with School District and Aramark to ensure

timely and successful installations. Implemented and maintained a helpdesk

and ongoing support for installed systems, which greatly improved end-user

satisfaction. School configurations consist of a manager's system and up to

eight POS system terminals.

1986 - 2005 Rogers Business Systems

Consultant

Provided general Information Technology solutions for various clients within

the automotive, healthcare, marine, retail, and sales industries. Services

rendered include web design (Flash Professional and Dreamweaver) and

maintenance, custom SQL Server databases, and application programming in

Visual Basic and C++.

Director of Information Technology for Balfour Beatty PLC / Massachusetts

Electric Construction Company Joint Venture

Faculty managed large multi-million dollar Construction Contractor

Information Systems needs for the Northend Electrification Project. This

$650MM project included multiple office locations for over 125 users from

New Haven, CT to Boston, MA. Responsibilities included custom software

development, software and hardware procurement, installation, and

maintenance for computer systems, printers, and networking, which allowed

client one point of contact for their technology needs and support.

Customized software on UNIX for Windows for contractual applications,

including construction claims totaling more than $300MM. Created inventory,

purchasing, and production control applications for entire project, from

nuts and bolts to heavy equipment. Software installed and supported included

Microsoft Office with Access, AutoCAD, COINS, Primavera, and WordPerfect.

Accomplishments included the execution of user-friendly integrations of

programs that allowed non-technical personnel perform a multitude of tasks

that resulted in significant cost savings to the client. Helped

international offices in the United Kingdom adhere to and set-up Y2K

standards for seamless information exchange with offices in the United

States.

Founder and President

Owner and manager of a small software development/systems integration

company totaling revenues in excess of $1M per year with a staff of up to 6

people. Client's annual sales ranged from $10MM to over $2B annually.

Partnered and created joint ventures with IBM, Unisys, Convergent

Technologies, NCR, AT&T, and Fortune Computers for customized software and

equipment needs. Developed business plans and organized presentations to

become Value Added Reseller of these software and hardware products.

Value-added custom software for Oracle and Progress. Negotiated multiple

contracts as hardware Original Equipment Manufacturer. Presented

individually or led team to present, win, and negotiate contracts, some

exceeding $5MM. Developed turnkey server software solutions for several

vertical markets. Solutions include custom application development, hardware

integration, and facility management. Extensive expertise in Unix, Linux,

and Windows platforms using a variety of software tools. Designed,

developed, installed, and supported RBS proprietary software packages. Some

software package examples are Point of Sale systems in multi-store retail

and home office systems, inventory control for retail, wholesale

distribution, accounts payable, accounts receivable, Massachusetts workman

compensation docket system for the main office and six satellite offices,

workman compensation insurer package, and large multi-user job estimating

package for construction firm. Sold packages on AS/400, UNIX, Linux, and

Windows platforms. Developed original hardware, such as an electronic

interface, that converted ordinary cash registers to bi-directional RS232

devices (or Point Of Sale devices). Developed another electronic interface

for job estimating measuring devices for blueprints in order to accurately

determine Bill of Materials.

1983-1986 Chadwick Miller Inc. AMEX Company

Vice President, Information Technology

Successfully managed, organized, and completed company-wide upgrades of

system hardware. Platforms were upgraded from IBM to AS/400. Negotiated

contracts with IBM for hardware and software. Led effort to rewrite and

enhance all company software. Departments that were upgraded included

accounting, purchasing, accounts receivable, accounts payable, inventory

control, and warehouse management. Created unique costing system software to

track merchandise and associated tariffs on overseas journeys, from multiple

countries such as China, Italy, Korea, and Taiwan. This allowed AMEX to

effectively manage costs and spending for imports. Developed prototype Point

of Sale system for AMEX bookstore chain, Lauriat's Books. Supported hardware

and Point of Sale system for over 60 stores.

1979 - 1983 Professional Management Services, Medical Billing Systems

Vice President, Information Technology

Led IT team responsible for the conversion from manual to a fully automated

organization. Responsible for building team of 60 people. Recruited, hired,

and managed IT department in three shifts, 24 hours per day, and five days

per week in four different offices. Negotiated technology department scope,

schedule, and budget with Chief Financial Officer and other senior level

executives. Successfully negotiated and executed procurement upgrades with

outside vendors, from paper suppliers to hardware manufacturers.

Responsibilities included custom software design, development, and

implementation, with testing routines to reduce or eliminate billing errors.

Developed direct billing systems, electronic claims, and payment systems

software for Blue Cross/Blue Shield, Medicare, and Medicaid. Once the office

was fully automated, productivity increased dramatically. Accomplishments

included 75% time reduction for claim processing and profit increases of

over 300%.

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