Information Technology Software
Resume:
KENNETH W. ROGERS
tampa, fl 33602
summary
Mr. Rogers offers 25+ years experience delivering cost-effective, innovative
custom technology solutions and network applications to challenging problems
within the online marketplace, food services, accounting, telecommunication,
construction, engineering, healthcare, insurance, and retail services
marketplaces. His unique blend of design and application experience includes
managing projects from concept to end-user training, consistently exceeding
performance targets while delivering effective hardware, software, and
system solutions on-schedule and within budget. Mr. Rogers's blend of
consulting and senior management experience, along with his attention to
details, allow him to be successful in very challenging environments.
Technical competency includes AS/400, Microsoft Windows, Windows Server
2003,Windows Server 2008, MS Exchange, Enterprise Linux, and Several UNIX
platforms; Visual Basic, C, C++, Pearl, Shell Script, MySQL, SQL, Oracle,
Flash Professional and Dreamweaver; MS Office Exchange Active
Sync,Cisco,VPN, MS Outlook, Adobe applications.
major accomplishments
Consistently managed multi-million dollar budgets within small variances.
Successfully developed scope and schedules for same projects.
Managed all phases (from business analysis through end user training) of
many large (project teams with 60+ team members) custom software development
projects in diverse verticals to on-schedule, on-budget delivery.
Assembled and led team that flawlessly converted a manual company to a fully
automated infrastructure, over 24 months, which ultimately increased profits
for medical billing company over 300%.
Designed, developed, and built processes/systems to improve and support
technology infrastructure for large international importing firm (inc. data
center operations and systems/network management).
Recruited and negotiated terms of employment (including salary) for senior
level technology executives in large (over 450 employees) firms.
Developed resource planning/budget processes that were implemented across
multiple departments within healthcare and insurance services firm.
Designed, procured, installed, and successfully supported hardware,
software, and network architectures to deliver solutions for large
enterprises.
Developed and implemented systems methodology that significantly reduced
service outages for $MM clients.
Managed all departments of a profitable small business, from Human Resources
to Accounting. Developed and instituted communication strategies, including
small group meetings, conference calls, and individual meetings to ensure
effective information flow to staff.
Successfully negotiated $MM contracts to distribute multiple software
packages and hardware products.
Led team that successfully delivered RBS proprietary technology solutions to
retail and construction firms.
Developed specialty hardware for clients, which resulted in significantly
improved processing and profitability.
User-friendly integrations of programs allowed non-technical personnel
perform various tasks that resulted in significant cost savings to clients.
Education
Boston State College,
B.A. in Business Administration
professional experience
March 2009 - Present Redi-Techs
Owner
Managed Services/Consulting company offering varity of specialties to
doctor's offices, primarily cardiology specialty practices. Services include
Network Design and Implentation,Software Design and Development,
Inferstructure Design/Impentation etc. Hardware installation, maintenance,
and budget planning to aid offices in determining future needs.
Aug 2006 - March 2009 Amazon.com
Regional IT Manager
Managed IT departments for the largest and most strategic automated facility
in the Amazon network, which operated 24 hours per day, seven days per
week. Managed annual budget of $2MM+ within small variances, for the cost of
maintaining and upgrading the fulfillment center. Responsible for global
enterprise environment; including computers, servers (LINUX, QNX, and
Windows Server operating systems), RF infrastructure, and thousands of
peripheral hardware items (currently running CISCO and Motorola Wireless
network equipment). Responsible for all end-user software support, software
development, hardware/facility support, and IT activity of this major
facility.
Worked on multiple regional and global projects throughout the network of
facilities. Worked in LEAN environment while managing and organizing
different KAIZANs. Mentored and managed many other IT managers and IT staff.
Organized and led search teams seeking new talent; including interviewing,
coaching, and hiring.
January 2006 - Aug 2006 Criner-Daniels for Aramark
Project Manager
Lead a team of six people to set-up, install, train, and support the
hardware and applications operations of 124 sites in the School District of
Philadelphia food services with POS software and back-office applications.
Responsibilities included hardware setup, scheduling, training, support, and
managing staff. Worked closely with School District and Aramark to ensure
timely and successful installations. Implemented and maintained a helpdesk
and ongoing support for installed systems, which greatly improved end-user
satisfaction. School configurations consist of a manager's system and up to
eight POS system terminals.
1986 - 2005 Rogers Business Systems
Consultant
Provided general Information Technology solutions for various clients within
the automotive, healthcare, marine, retail, and sales industries. Services
rendered include web design (Flash Professional and Dreamweaver) and
maintenance, custom SQL Server databases, and application programming in
Visual Basic and C++.
Director of Information Technology for Balfour Beatty PLC / Massachusetts
Electric Construction Company Joint Venture
Faculty managed large multi-million dollar Construction Contractor
Information Systems needs for the Northend Electrification Project. This
$650MM project included multiple office locations for over 125 users from
New Haven, CT to Boston, MA. Responsibilities included custom software
development, software and hardware procurement, installation, and
maintenance for computer systems, printers, and networking, which allowed
client one point of contact for their technology needs and support.
Customized software on UNIX for Windows for contractual applications,
including construction claims totaling more than $300MM. Created inventory,
purchasing, and production control applications for entire project, from
nuts and bolts to heavy equipment. Software installed and supported included
Microsoft Office with Access, AutoCAD, COINS, Primavera, and WordPerfect.
Accomplishments included the execution of user-friendly integrations of
programs that allowed non-technical personnel perform a multitude of tasks
that resulted in significant cost savings to the client. Helped
international offices in the United Kingdom adhere to and set-up Y2K
standards for seamless information exchange with offices in the United
States.
Founder and President
Owner and manager of a small software development/systems integration
company totaling revenues in excess of $1M per year with a staff of up to 6
people. Client's annual sales ranged from $10MM to over $2B annually.
Partnered and created joint ventures with IBM, Unisys, Convergent
Technologies, NCR, AT&T, and Fortune Computers for customized software and
equipment needs. Developed business plans and organized presentations to
become Value Added Reseller of these software and hardware products.
Value-added custom software for Oracle and Progress. Negotiated multiple
contracts as hardware Original Equipment Manufacturer. Presented
individually or led team to present, win, and negotiate contracts, some
exceeding $5MM. Developed turnkey server software solutions for several
vertical markets. Solutions include custom application development, hardware
integration, and facility management. Extensive expertise in Unix, Linux,
and Windows platforms using a variety of software tools. Designed,
developed, installed, and supported RBS proprietary software packages. Some
software package examples are Point of Sale systems in multi-store retail
and home office systems, inventory control for retail, wholesale
distribution, accounts payable, accounts receivable, Massachusetts workman
compensation docket system for the main office and six satellite offices,
workman compensation insurer package, and large multi-user job estimating
package for construction firm. Sold packages on AS/400, UNIX, Linux, and
Windows platforms. Developed original hardware, such as an electronic
interface, that converted ordinary cash registers to bi-directional RS232
devices (or Point Of Sale devices). Developed another electronic interface
for job estimating measuring devices for blueprints in order to accurately
determine Bill of Materials.
1983-1986 Chadwick Miller Inc. AMEX Company
Vice President, Information Technology
Successfully managed, organized, and completed company-wide upgrades of
system hardware. Platforms were upgraded from IBM to AS/400. Negotiated
contracts with IBM for hardware and software. Led effort to rewrite and
enhance all company software. Departments that were upgraded included
accounting, purchasing, accounts receivable, accounts payable, inventory
control, and warehouse management. Created unique costing system software to
track merchandise and associated tariffs on overseas journeys, from multiple
countries such as China, Italy, Korea, and Taiwan. This allowed AMEX to
effectively manage costs and spending for imports. Developed prototype Point
of Sale system for AMEX bookstore chain, Lauriat's Books. Supported hardware
and Point of Sale system for over 60 stores.
1979 - 1983 Professional Management Services, Medical Billing Systems
Vice President, Information Technology
Led IT team responsible for the conversion from manual to a fully automated
organization. Responsible for building team of 60 people. Recruited, hired,
and managed IT department in three shifts, 24 hours per day, and five days
per week in four different offices. Negotiated technology department scope,
schedule, and budget with Chief Financial Officer and other senior level
executives. Successfully negotiated and executed procurement upgrades with
outside vendors, from paper suppliers to hardware manufacturers.
Responsibilities included custom software design, development, and
implementation, with testing routines to reduce or eliminate billing errors.
Developed direct billing systems, electronic claims, and payment systems
software for Blue Cross/Blue Shield, Medicare, and Medicaid. Once the office
was fully automated, productivity increased dramatically. Accomplishments
included 75% time reduction for claim processing and profit increases of
over 300%.
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