Marie Helms
**** ******* **** ***** ******* Florida 32818
Home: 321-***-**** - ************@*****.***
Professional Summary
Responsible and mature retail sales associate who thrives in fast-paced environments. Enjoys
working as part of a team to achieve sales goals. Friendly and reliable customer service
professional skilled in achieving sales targets in high-end merchandise environments. Friendly
and enthusiastic Retail Sales Associate. Highly successful at up-selling and promoting new
products.
Skills
Customer service-oriented
Cash register familiarity
People-oriented
Retail merchandising specialist
Bilingual in [French]
Detail-oriented
Sales experience
Goal-oriented
Excellent communication skills
Friendly demeanor
Strong work ethic
Outstanding interpersonal skills
Work History
01/1999 to 08/2011
Retail Sales, Ladies Wear
Dillards – West Oaks Mall, Ocoee Florida
Greeted customers in a timely fashion while quickly determining their needs.
Recommended merchandise to customers based on their needs and preferences.
Maintained knowledge of current sales and promotions, policies regarding payment and
exchanges and security practices.
Responded to customer questions and requests in a prompt and efficient manner.
Engaged with customers in a sincere and friendly manner.
Built relationships with customers to increase likelihood of repeat business.
Education
1967
High School Diploma: Basic
Tours High School - Tours France