Customer Service Data Entry

Cassandra Hicks

Collector - PAS/American Healthcare Services/BNA Financial

Murfreesboro, TN

**********@***.*** - 615-***-****

To secure a position which will utilize my professional talents and experience in the field and further develop

my skills and knowledge, so that I may prove myself valuable.

WORK EXPERIENCE

Collector

PAS/American Healthcare Services/BNA Financial - 2006 to Present

Collect hospital balances by contacting debtors. Take, verify and research insurance information for billing.

Incoming and outgoing calls on auto dialer system.

Customer Service Supervisor/Front Desk Agent

GTE - 2004 to 2006

Ensured customer satisfaction in the areas of reservations, complaints, and comments. Assisted the AGM on

schedules, 100% GTE, Employee related issues, special requests, etc.

Front Desk Clerk

Sleep Inn - 2003 to 2004

Greeting customers, Reservations and room accommodations, Customer Service. Telephone and computer

skills.

Lens Crafters - 2002 to 2003

Opened and closed the lab, produced quality eyewear from start to finish in one hour, Assisted retail with

selling, insurance, repairs, adjusting.

Gift Shop Representative, Cashier

Cracker Barrel Restaurant - 2001 to 2002

Greeted customers and assisted them while shopping in the gift Shop.

Realtor Assistant

Realty Center - 1996 to 2001

Realtor Carla Mathis)

Assisted agent with client follow up, data input on MLS computer, preparing fact sheets for property listings,

direct mail-outs, filing, scheduling the showing appointments for Property listings.

EDUCATION

Cedarcreek Schoolhouse Academy

ADDITIONAL INFORMATION

• Excellent communication skills and a professional demeanor

• Computer literate in MS Word, Microsoft Outlook, Data Entry and 10-key by touch

• Word Perfect, MLS/Realtracs

• Strong Customer Service Skills

• Medical Manager billing software.

• Recognized for dependability

Contact this candidate