Customer Service Sales

DAMSEL FAYE A. UNDALE

Home Address:

Block **, Lot 8, Phase 10b, Package 5

Bagong Silang, Caloocan City

Contact no: 090********

Email address: *************@*****.***

JOB OBJECTIVE

*Product Specialist *Receptionist/Front Desk Officer

*Event’s Organizer *Retail Sales Person

*Junior Visual Merchandiser *Office Administration

JOB DESCRIPTION

Incorporate with Customer Service, Product Knowledge and tremendous Communication skills, I

am capable of multi tasking and working under pressure. I’m grateful to my previous companies, because

I gain a bunch of knowledge. I believe changes are necessary for everyone to enhance skills, knowledge,

personal growth and even financial growth. Prior to my previous jobs, I want to contain a diversity of

occurrence in related areas, giving me a better flexibility as an employee. To enhance more my proficient

expertise, where I can show the unsurpassed of my competence in a dynamic and fast pace workplace is

my decisive ambition. Your organization is a good raised area, where I can become skilled more.

WORK EXPERIENCES

1. PRODUCTION CHECKER, October-November 2014

ABS CBN (STAR CINEMA FILM PRODUCTION)

Diliman, Quezon City

*compile and record the production data

*responsible for the quality control of the movie

*writes production reports based on data tabulated and computed work tickets

2. OFFICE STAFF/ RECEPTIONIST, June – August 15, 2014

AS&A DEVELOPMENT CORPORATION

Fairview, Quezon City

* assist in resolving any administrative problems

* answer calls from customers regarding their inquiries

* provide general administrative tasks including mailing, scanning, and faxing

3. SALES CONSULTANT, September – December 2013

DEBENHAMS

Bajada, Davao City

* identify what customers are looking for; suggestive selling

* effectively tell customers about the merchandise/ products

* ensuring merchandise is displayed in an organized and appealing manner

4. SALES ASSOCIATE, September 2012 – April 2013

FOREVER AGAPE AND GLORY INC (FOREVER 21)

Lanang, Davao City

* provide superior customer service

*make customers feel welcome and valued in the retail environment

*must have a high level of literacy in reading, writing, math and technology

PROFICIENCY

1. Product Knowledge

2. Advertisement Posting

3. Business Management Skills

4. Consultative Sales Approach

5. Highly developed communication skills

6. Excellent Customer Service and Relations skills

7. Microsoft Office Computer Applications Proficient

8. Detail oriented in handling and organizing Events and Office Management

EDUCATION

College: AMA COMPUTER LEARNING CENTER

Business and Office Information System (Events Management major), 2010-2012

High School: Mindanao Christian Foundation College and Seminary, 2004- 2008

Elementary: Catalunan Pequeno Elementary School, 1998-2004

PERSONAL INFORMATIONS

Age: 22 years old Civil Status: Single

Birth date: 26th of June, 1992 Birth place: Davao City

Height: 5’5’’ Weight: 65 kilos

Affiliations: English Club Member, School Publication Writer Religion: Roman Catholic

Civic: Supreme Student Council; 1st year Representative 2010, Vice President External 2011

AWARDS AND CERTIFICATIONS

1. Best in Office Information System, 2011

2. Academic Excellence Award

*1st semester 2010-2011

*2nd semester 2010-2011

*1st semester 2011-2012

3. On the job Training, CHUA Law Office, ( 300 hours )

4. TESDA National Certificate II ( competency in Computer Hardware Servicing)

5. Most Outstanding Student, ACLC Graduation 2012

6. Office Information Expert of the Year, ACLC Graduation 2012

7. Certificate of Recognition, (Best in Customer Service and Relations)

CHARACTER REFERENCES

Available upon request

Contact this candidate