Customer Service Sales

LE THUY DUONG

Phone: +841********* ; Email: *********@*****.***

Hanoi, Vietnam

EDUCATIO School : FOREIGN TRADE UNIVERSITY (HANOI)

N Bachelor of Arts in Economic and International Business (Major Taxation and Customs)

GPA: 3.67/4 – Excellent degree

WORK Siemens Vietnam Hanoi,

EXPERIEN Vietnam

CES Sales’ administration and logistic executive June, 2013 - Sept,

2014

Performed planning, sales forecasting, inventory management, real time supply chain

monitoring and key performance indicators in Healthcare Diagnostic products and reagents’

distribution.

Increased transparency of processes for the operational team and the management and to

improve the performance service level of the Consumables and After Sales supply chain

Conducted regulatory affair - in charge of import licenses’ registration, quality certificate

registration and communication with MOH, related authorities.

ASIA Trade fair and business promotion Hanoi,

Vietnam

PR & event assistant Jan, 2013 -

June,2013

Negotiated and worked closely with media sponsors for sponsoring contract for company’s

events.

Prepared, presented tender submission document ( Vietnam Motor Show 2013, Saigon

Autotech 2013, Int’l Festival of Natural Products & Functional Foods 2013)

Wrote press release, press conference and advertising articles on newspapers, magazine and

e-news channels.

ALISHAN-TAIWAN tourist base Chiayi,

Taiwan

Intern July, 2012 -

Sep,2012

Tour-guided and interpreted

Wrote 8 marketing articles to upload on blog and website

Organized 2 forest camps which attract more than 500 children and foreigners

CNC Corporation for investment and high technology development Hanoi,

Vietnam

PR and Marketing staff (Part-time) Nov, 2010-

Sep,2011

Wrote new products’ PR which appeared in top newspaper (ITCnews, tinhte, linkhay, dantri,

…)

Prepared document, presentation package of marketing campaign and business plan for PR

purpose in internal and overseas contests(Intel challenge competition 2011 in India, Vietland

talent 2011)

LEADERSH SEO Vietnam class’ 2013 Ho chi Minh,

IP & Vietnam

ACTIVITIE June 2013 –

S Sept 2013

Experienced more than 30 hours of training and mentoring by CEOs, CFOs and high

respected people in leading firms in Vietnam such as: McKinsey & Company, Kinh Do,

IDG Ventures, Visa, Thien Minh group…

Experienced networking opportunities with prestigious CEOs and executives from SEO’s

partners.

FRIENDS4GROWTH – HA NOI

Hanoi, Vietnam

Marketing and logistic branch April

2012 - now

Organized 5 events in Friends4growth seminar series, especially some special events such as

SMU EMBA for top 10 Vietnam CEO, which was advertised in some popular magazines

like tuoitre, thanhnien…

Acted different roles in various events such as marketing, manager, distributor, ideas

creating, logistics, MC, taking care foreign speakers…

HANOI MUSEUM OF ETHNOLOGY

Hanoi, Vietnam

Leader of “china culture” team

September,2009

Assisted in the organization of some events and live shows of “Viet – China colors”

Be a leader of 6 members, introduce China culture to visitors.

Take part in some performances like a MC and reporter and take care of china guests.

HONORS MCKINSEY CHALLENGE COMPETITION Yangon, Myanmar

16th March, 2013

Team leader

Got the Silver Price

Be the representative of Vietnam to visit and presented Idea with Google Management

Board(Singapore office)

ASEANPRENEURS IDEA CANVAS (Business plan competition)

Singapore

Team leader Feb – March, 2013

Be the last representative of Vietnam entering the Final round (Singapore)

OTHER HONORS

Scholarship of Sacombank for excellent student(2009)

Scholarship of Foreign Trade University (2 terms)

SKILLS, Language: Vietnamese (native); English (fluent);

ACTIVITIE Technical skills: Time management, design HTML email, SEO, build website. MS Office

S & Certifications & training: Building & managing Ecommerce Website - Online Sales

INTERESTS Interest: Travel and discover alone around the world (1 country each year)

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