CYNTHIA SANTOS
**********@*****.*** 909-***-****
WORK EXPER I ENCE
All Medical Personnel (Assignment with Quest Diagnostics), Rancho Cucamonga, CA
Phlebotomist; September 2014 - October 2014
Specimen collection/handling/processing (blood, urine, etc.), data entry, electronic insurance
verification, answering phones, keeping work area clean and free of hazard, restocking work
supplies, following up with Dr.s to verify tests ordered
Quest Diagnostics, Riverside, CA
Phlebotomist /C lerk; A ugust 2013 - April 2014
Specimen collection/handling/processing (blood, urine, etc.), data entry, electronic insurance
verification, answering phones, scheduling appointments, keeping work area clean and free of
hazard, restocking supplies/maintaining inventory, performing COC’s, following up with Dr.s to
verify tests ordered, following up with main lab for status of pending results
All Medical Personnel (Assignment with Quest Diagnostics), Pomona/Rancho Cucamonga, CA
Phlebotomist; A ugust 2012 - March 2013
Specimen collection/handling/processing (blood, urine, etc.), data entry, electronic insurance
verification, answering phones, keeping work area clean and free of hazard, restocking work
supplies, following up with Dr.s to verify tests ordered
Whitefield Radiology and Medical Laboratories, Pomona, CA
Phlebotomist /Receptionist / F ront Office; October 2011 - September 2012
Front office (radiology office), answering phone lines, scheduling appointments for x-
rays/mammograms/ultrasounds and educating patients of proper preparation for their procedures,
following up with “no-shows”, verifying insurances, faxing/filing, specimen collection and handling
(blood, urine), filling out requisitions with proper diagnosis codes/test codes, filing results,
maintaining work area clean
Highland Palms Healthcare Center, Highland, CA
Certified Nurse Assistant J une 2009 - August 2011
Assisting patients with activities of daily living (feeding, dressing, bathing, shaving, ambulating,
etc.), taking vital signs of assigned patients periodically, reporting meal percentages as well as
i nput/output amounts to charge nurse, preparing patients for medical procedures (sometimes
assisting)
E D UCAT ION
San Gorgonio High School, San Bernardino, CA
H igh School Diploma, Jun 2009
Mission Career College, Riverside, CA
Phlebotomy, Apr 2010
ADD I T IO NAL SK I L LS
•
• Bilingual (Fluent in Spanish) • Greeting arriving
• 40 WPM patients/visitors
• ICD 9 Knowledge • Ability to work independently
• Insurance Knowledge • Time management
• Clerical Skills