Shicola Washington

**** * **** *** *** ***, Fresno CA 93722

559-***-****

acgtlu@r.postjobfree.com

Objective: To obtain a new and challenging position with a company where I

can grow personally and financially.

Skills and Abilities:

Powerful sales and persuasive skills Excellent telephone skills

Ability to facilitate large groups

Strong problem solving skills Excellent Computers skills Goal

Oriented Hippa Compliant

Great time management skills Thorough presentation skills 10

key by touch Fast typist

Excellent communication skills People Soft Oriented Fast learner

Multi tasks

Licensed life and Health Insurance Agent

Licensed Real Estate Agent

Experience:

Insurance Agent/Humana - October, 2010/Present

Duties: Sales-Medicare Supplements, Medicare Advantage, Critical Illness,

Life Insurance, Health Insurance, Vision Insurance, Dental Insurance,

Annuities, Long Term Care and Final Expense Insurance, all aspects of

enrollment and customer service, facilitate group seminars, create and

maintain business plan, maintain and report stats and operating systems,

provide in home visits to clients, liaison between client and health care

services, attend out of city and state trainings, exceed monthly sales

goals, earns more than half of yearly salary through referrals, as of 2013

also contracted with and selling for Blue Shield, Easy Choice, Health Net,

AARP and United Health.

Personnel Assistant/Volt Workforce Solution-Temp Job - October,

2008/February, 2009

Duties: Answer multi-phone lines, screen and triage calls be importance,

filing, scheduling appointments, purchasing and ordering supplies,

prequalifying candidates for services, assisting candidates with

application process, disturbing and mailing paychecks, all aspects of

customer care and administrative duties.

Account Executive/Seccion Amarilla; Spanish Yellow Pages - March,

2008/October, 2008

Duties: Assist local business owner in advertising and marketing, print and

online, extensive cold calling, account management, ad design, knowledge of

pay per click, attend networking mixers and meetings.

Account Executive/Clear Channel Radio - January, 2007/March, 2008

Duties: Assist local business owners in advertising and marketing,

education on current market and target audience, goal setting, creative

writing of commercials, statistical reports, tracking growth.

Community Mental Health Specialist/Case Manager Fresno County Mental Health

- October, 2000/October 2006

Duties: Manage case load of mental health clients, facilitate groups,

transportation, statistical reports, charting, auditing, training, linkage

and consultation, arrange appointments, evaluations of clients, tracking

paperwork

expiration dates and renewing them, assisting with housing, food and other

referrals.

Office Assistant II Fresno County Mental Health Crisis Response Team - May,

1999/October 2000

Duties: Answering multi-line phones, screen and triage calls, take and

disturbing messages, billing, filing numerically and alpha, requesting,

tracking, picking up and returning medical charts, preparing documents,

scheduling doctor appointments, purchasing and ordering supplies, note

taking, dictation, preparing minutes and agendas, tracking vehicle control

log, quarterly reports, statistics, typing transports, mileage and other

reports.

Reservation Clerk Yosemite Concession Services Yosemite National Park -

March, 1997/April 1999

Duties: All aspects of customer service, data entry, manual filing, ten key

by touch, switchboard, operation of various office machines, scheduling

hotel/motel, camping and tour reservations and selling gifts certificates.

Education: Fresno City College, San Joaquin Valley College-Travel

Administration-Graduate, Edison High School-Graduate

References: Available upon request

Contact this candidate