Accomplished IT Leader

ANDREW HAAS

*** ********* ***** ****: 407-***-****

Longwood, Florida 32779 Email: ********@***.***

Summary

I am an Information Technology leader with extensive experience in both strategic planning

and tactical implementation of IT solutions. I am versed in full life cycle design, development,

implementation and support of products across multiple technologies and platforms. Success

is based upon technical knowledge, solid understanding of business issues, and the ability to

develop effective relationships with management, vendors and employees. An innovative

communicator with experience negotiating software purchases, services and licensing. My

ability to develop project scope and plans ensures customer satisfaction and overall project

success. Solid leadership skills to build, manage, and motivate project teams using team

building, creative problem solving and effective communication.

Professional Experience

MARGARITAVILLE HOSPITALITY GROUP, Orlando, Florida 2012 – 2014

Director of IT, reporting to the CFO, I led the IT department through a company-wide

transformation to a centralized management model. Support for a wide variety of

configurations including stand-alone restaurants, on hotel, casino and theme park property.

Key accomplishments include.

• Led POS implementation, consolidating 4 POS systems to NCR/Aloha.

• Opened four new venues. Working with construction, procurement and operations.

• Implemented a BI tool from Mirus, CMG guest satisfaction surveys.

• Led selection process and implemented Menulink and an enterprise gift card program.

• Managed system projects to divest operating units to IMC, one of our franchisees.

Results: Successfully led projects to transform the business from a distributed to

centralized management model, enabling better control of the company.

SMOKEY BONES BAR AND FIRE GRILL, Orlando, Florida 2009 – 2012

Director of IT, reporting to the CFO, I led the IT department, responsible for all corporate and

restaurant systems. Supported and enhanced loyalty programs, guest satisfaction initiatives,

and company-wide cost reductions in food cost, labor and corporate expenses.

Led selection process and implemented online ordering with $750,000 in online sales.

Supported objectives that resulted in a 4%, $5.5m decrease in direct labor.

Developed and implemented a weekly scorecard reporting using MSSQL SSRS.

Led efforts to measure guest frequency and provide key BI insight into guest

preferences. Supported launch of new direct marketing campaign to loyalty members.

Converted from ADP to Paycor, providing $200,000 in annual savings.

Worked with Operations to reduce store comps producing $640,000 in annual savings.

Led new kitchen display project, increased kitchen efficiency and guest satisfaction.

Results: Architected streamlined HR and Payroll processes, reducing costs.

Strategically aligned IT with Marketing and operations to reduce costs and increase

corporate profitability.

ADAPCO, INC., Sanford, Florida 2008 – 2009

IT Manager, reporting to the CFO, I brought IT management in-house and revive languishing

IT projects. Develop strategic vision for sales force automation. Supported nation-wide sales

force for mosquito control chemical and equipment sales.

Assumed leadership of and completed Microsoft CRM 4.0 implementation.

Implement on-line B2B ordering with integration to MS Dynamics Great Plains v10

ANDREW HAAS PAGE 2

Results: Reduced overall costs and decreased response time for corporate projects

and support. Successfully implementing CRM 4.0 and online ordering.

SONNY’S FRANCHISE COMPANY, INC., Maitland, Florida 2002 – 2008

Director of IT, reporting to the CFO, I led the IT department and developed a corporate IT

strategic vision.

Revamped Aloha POS system, adding functionality for a full bar, pre-check, server

banking and remote kitchen printing.

Developed POS configuration process. Cut POS change deliver time by 50%

Implemented franchise-wide Gift Card program, Restaurant Magic Data Central back

office software, a PCI compliant WAN/VPN, and document imaging.

Managed telecommunication, reducing costs by 30%

Automated payroll time and B2B invoice processing reduced cycle times 25%.

Enhanced disaster recovery plans to strengthen back up process and recovery plans.

Results: Implemented management policies and procedures to build a stable, highly

available, secure and easily maintained systems. Implement significant cost savings,

cycle time reductions and increased capabilities.

DARDEN RESTAURANTS, INC., Orlando, Florida 1990 – 2002

Career Progress:

Manager, HRIS 2000 – 2002

Manager, Business Systems Planning and Analysis 1999 – 2000

Manager, Restaurant Systems - BOS Development 1995 – 1999

Project Leader, Restaurant Systems Support 1993 – 1995

Programmer Analyst, Corporate Systems 1990 – 1993

Managed up to 20 team members. Staffing and teams development, managed

department budgets up to $3 million.

Led selection and development of HRMS/Payroll package (PeopleSoft),

Managed custom restaurant applications development team. Products include

production planning, inventory, forecasting, ordering, food quality monitoring.

Production planning project saved Olive Garden over $1 million dollars in one year.

Led R&D efforts for guest seating, Darden’s Intranet (DiSH) and BI reporting.

Project Lead for second level support with 7/24 help desk supporting 1,100 locations.

Results: Held advancing positions, gained broad experience (mainframe development,

help desk/support, restaurant system development, strategic planning and HRIS). Led

many successful projects to reduce cost and increase capabilities. Led strategic

research projects and helped set technical direction for the company.

Education

STETSON UNIVERSITY, Deland, Florida Master of Business Administration, 1995

Bachelor of Business Administration in Finance/Information Systems, 1987

GENERAL ELECTRIC, Fairfield, Connecticut Information Systems Management Program,

Completed June 1989

Industry Expertise

Florida Restaurant and Lodging Association – 2009 Chairman of the State Board

of Directors, Executive Committee Member, Past Local President

Technologies

MS Office, Aloha POS, QSR, Menulink, Restaurant Magic, WAN, VPN, Sonicwall, Forinet,

PCI, Microsoft Dynamics GP, MS SQL; SSRS, Windows 2003/2008 Server administration,

html, online ordering for B2B and B2C, Peoplesoft, Paycor, ADP, COBOL, JCL.

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