Engineer Technical Support
Resume:
khagone (M.P.) Mobile:
Email: *******.**************@*****.***
SANDEEP RAGHUVANSHI
OBJECTIVES AND SUMMARY
. I am seeking a Network Engineering position in a LAN/WAN environment,
where I can make significant contributions towards a company's
immediate and future goals. With my 3+ year experience in the
Information Technology, I am a highly motivated Network engineer with
experience in network and system engineer . I hold a Cisco CCNA
certification and am in the process of getting a Cisco CCNP
certification, specifically because I want to be able to resolve
scalability issues without inadvertently creating a breakdown in
network operation and management. I am comfortable with Cisco 3845,
2811, 7200, Series Routers as well as Cisco 1800, 3750, 2650, 2950,
2650 POE Catalyst Series Switches, 7900 cisco IP Phones. I am at ease
in sub netted TCP/IP network environment.
. I have been a network and system engineer, a technical support and
of 900 users
TECHNICAL SKILLS
PROTOCOLS AND STANDARDS:
. TCP/IP, RIPv1, RIPv2, IGRP, EIGRP, OSPF,, BGP, PPP, HDLC, ISDN,
V35, RS-232, Frame Relay, VLAN, NAT, Spanning Tree, ISL
HARDWARE
. Cisco 3845, 2811, 7200, Series Routers as well as Cisco 1800, 3750,
2650, 2950, 2650 POE Catalyst Series Switches., Ethernet Hubs, All
Personal Computer Hardwares,including Wipro, HCL PCs
LAN TOPOLOGIES
. Ethernet, Fast Ethernet, Token Ring
SOFTWARE
. Cisco IOS,, Windows /2000s/XPs, Linux- suse 10 and suse 11, MS
Office, 2000, 2003, 2007.
ACADAMIC QUALIFICATION
. MBA (IT & Operation) SECOND sem passed from Karnataka state Open
University.
. Bachelor of Commerce, DAVV, Indore, MP in 2004.
. SSC (Commerce), From MP Board Bhopal in 2001.
. HSC from MP Board Bhopal, in 1999.
CERTIFICATION
. Cisco Certified Network Professional (Switch)
. Cisco Certified Network Associate (CSCO): CSCO11596008
. Microsoft Certified Professional (XP )
. Jetting Certified Hardware & Networking Professional) from Jetking
Indore (M.P.)
. Diploma in Computer Programming and System Management) from IGM
INSTITUTE, KHARGONE (M.P.)
PROFFESION EXPERIENCE -
ANNAPURNA MOTORS, KUKSHI (MP) Sep 2013 to till date
ROLE - System and Network engineer
Responsibility -
. Responsible for escalated issues.
. Network re-architectonic and optimization for improved performance.
. Multi instance installation.
. Backup and restore of users data.
. Antivirus version upgrade.
. Installing Managing & Troubleshooting of Hardware & Networking.
. Managing Linux Setup files.
. Troubleshoot Network queries
. Configure N-Computing Device.
. Printer connectivity problem.
. Provide 100 % network availability
IMPACT INFOTECH PVT. LTD. INDORE NOV 2012 TO Sep 2013
Role - System Support Engineer
Responsibility:
. Assisted company personnel with desktop operation both hardware and
software related issue.
. Supervised and performed the installation of new IT network equipment,
system software and desktop computer.
. Planned routine repairs and/or system upgrades provided employee
training and instruction (presentations) regarding basic support and
quality standards.
. Tested the IT networking systems, monitored the performance of network
servers and maintained computer systems of the organization.
. Updated management on a regular basis through reports, email, and
presentations.
. Made use of Helpdesk systems to make work-load prioritization, to
update calls.
. Documented and maintained supply of all required inventory.
. Performed regular maintenance of company peripheral network devices -
printers and scanners
Administered the creating and supporting of IT accounts and computer
systems
. Performed technical support, including escalation of problems and
incident identification with subsequent
Resolution.
. Ensured functionality of desktop systems throughout departments by
regular checks and maintenance
. Coordination with vendor with different level
PERSONAL STAFFING SOLUTION PVT LDT. Bhopal 17 Dec 2009 to Oct 2011
Role: System integrate Engineer
Responsibilities:
. Handled a network of 75 Areas throughout MP.
. Responsible for all technical issues of Routers, Switches, RPS and
IP-Phone at all the sites
. Configuring routers for establishing connectivity with ISP in area
gateways
. Implementing routers for establishing connectivity with wireless
Nodes for each area.
. Configuring routers for interoffice connectivity
. Session management on Access Controller devices
. Bandwidth restriction for customers.
. Providing QOS for end users.
. VLAN based bandwidth allocation for specific users depending upon
user's plan
. Generating monthly report on user end issues
. Planning & scheduling the network and service down time for various
upgrades and
Maintenance
. Delivering proactive monitoring and preventive maintenance for all
locations
. Site Survey; Network planning, Implementation, Commissioning and AT
Certification.
. Installation & Commissioning of Router (CISCO-2811, 3845),
Distribution Switch (CISCO-3750),
Access Switch (CISCO-2960-Poe & Non Poe), RPS (CISCO-2300), IP-
Phone (CISCO-CP-7911G).
. Vendor Management like BSNL & TATA for WAN Link, Emerson for UPS &
Inverter, Panchal
For Network & Electric Cabling.
. Meeting, Coordinating and liaising with RD, SD, DD, MS and IMO of
ESIC & all project related Vendor
Regarding site planning, concerns & issues.
. Carrying out quality assessments according to project quality process
and reporting requirements.
. Review issues & incorporates as needed into the site solution.
. Maintaining daily progress report.
PERSONAL DETAILS -
1 Contact for Further Information
Name: Sandeep Raghuvanshi
Father's Name: Mr. Rajesh Raghuvanshi
Date of Birth: 15-08-1984
SEX: Male
Marital Status: Single
Permanent Address: 87, Raghuvanshi Mohalla, Pahadsingh pura Khargone(M.P.
Passport no. J8010100
Hobbies Playing chess and watching cricket
DATE SANDEEP
RAGHUVANSHI
PLACE
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