Customer Service

Alicia Simon

*** ***** ****** ******, ** ***** 917-***-****

Objective

To obtain a position where I can utilize my seven years of experience in the customer service industry as well as my interpersonal skills. I am open to work for a company that can give me a platform to develop a new skill set and grow personally and professionally.

Skills Summary/ Qualifications

Excellent communication and organizational skills, exceptional time management, and problem-solving skills; ability to work accurately to meet deadlines, able to work well independently and as part of a team, also have a willingness to learn.

Experience

The Home Depot, Cherry Hill, NJ - October 2012 to Present - Sales Associate

Responsible for providing customer service, actively seeking out customers to assess their needs and provide assistance, appliance sales and product knowledge, providing information on product features, and knowing related items to sell an entire project.

Willowglen Academy, Cherry Hill, NJ December 2013 to October 2014 - R.P.I.

Responsible for children, adults and families living with behavioral, developmental and social challenges through program models designed to achieve maximum potential.

New York and Company, Cherry Hill, NJ - October 2010 to May 2012 - Sales Associate

Responsible for customer service. Performed store walk through to assist customers, maintained a neat and clean appearance of the store, handled all monetary transactions and credit applications, also helped to maintain the new shipment and stock room.

Education

Camden County College, Camden, NJ

Business Management Student - January 2010 - Present

Samule J. Tilden High School, Brooklyn, NY

Graduated with Diploma - June 2009

References Available Upon Request

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