Customer Service Engineer

Shailendra Joshi

*** **** *** **, ******* T*M*K* 226-***-****, *****************@*****.***

EDUCATION

Masters of Engineering (Specialize In Industrial Automation) September 2014

The University Of Western Ontario, London Ontario

Bachelors of Engineering in Instrumentation and Control June 2011

Pune University, India

WORK EXPERIENCE

Wireless Warehouse July 2014 – Nov 2014

Customer Service

Cell phone repairs and upgrade

Inventory management

Independent Contractor

Software upgrade of Glucose-meter and other medical equipment June 2014 London, ON

Emerson Process Management June 2011 - July 2013

Responsibilities

Review and analysis of the Piping And Instrumentation Diagram (P&ID) provided by the

customer

Creating Data base,Control Modules and assigning IOs signal to Controller

Development of Distributed Control System (DCS) logic in Batch as well as Continuous type

control through Control modules

Development of Unit procedure, Operation, and Batch control of different areas

Site Commissioning of devices and implementation of DCS logic

INTERNATIONAL WORK EXPERIENCE

(Selected from a group of 12 members to represent Emerson at different global location)

Process Engineer April 2012 - June 2012

Emerson Process Management, Shanghai

Traveled to Shanghai as a team of three where I represented Emerson for the Factory

Acceptance Test (FAT)

Worked on Data Base, development of graphics, Phases, Operations, Procedures and Batch

Interacted directly with customer to incorpo rate their requirement in Batch.

Shailendra Joshi

502 28th Ave NW, Calgary T2M2K8 226-***-****, *****************@*****.***

System Engineer March 2013 - June 2013

Emerson Process Management, Zhuhai, China

Commissioned and implementation batch logic of Lubrizol project

Schedule and executed work without any supervision and with minimum margin of error

Worked with people from diverse cultural backgrounds like China, US, France and Brazil

Shift in-charge where I coordinated different depa rtment and scheduled the work.

Academic Project

The University of Western Ontario, London September 2013 – September 2014

Completed 3D scanning of non parametric object (in my project human face)

Developed a digital model (CAD) with the help of NX 8.5 and Rhino

Developed Tool, Tool holder, tool path and simulation in CAM (NX 8.5)

Developed simulation of entire machining process using Fanuc controller

RELEVANT SKILLS

Software Skill Level

Mat lab Conversant

CAD (Solid works, NX, Rhino,) Proficient

DCS (DeltaV) Proficient

FEM (Using Solid Works) Proficient

PLC (Programmable logic controller) Conversant

CAM Conversant

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