Vanessa K. Garcia

**** *. ***** **

Dover, PA ***15

717-***-****

acgt08@r.postjobfree.com

PROFILE

A highly motivated, results oriented and performance driven accounts

payables, accounts receivables, billing, invoicing & collections

professional with a proven track record of reducing delinquencies, bad

debt, maximizing recovery and improving quality assurance, strategic

thinker who successfully managed several collections operations and served

as a turnaround expert to improve productivity.

CORE COMPETENCIES

~Medical Billing ~ Medical Coding ~Medical Terminology ~ Problem Solver ~

Research Ability ~ Payment Posting ~ Collections and Deductions ~

Organizational Skills ~ Solid Communication Skills ~ Team Player ~

Management Skills ~ Proficient in using Excel, Quick Books, J.D Edwards,

Microsoft Word, SAP, Great Plains and other commonly used applications.

PROFESSIONAL EXPERIENCE

Graham Packaging Company

Credit Analyst/B2B Collections

August 2014 - Current

. Analyze credit data and financial statements to determine the degree

of risk involved in extending credit.

. Evaluate customer records and recommend payment plans based on payment

history, and purchase activity.

. Confer with credit association and other business representatives to

exchange credit information.

. Review individual or commercial customer files to identify and select

delinquent accounts for collection.

. Consult with customers to resolve complaints and verify financial and

credit transactions.

. Review accounts failing credit validation, place orders on hold,

release orders, execute collection strategy, document collection

activity.

. Perform credit investigations and evaluation of customer risk in order

to approve new accounts and assign terms and credit limits.

. Monitor accounts on a daily basis: review accounts failing credit

validation, place orders on hold, release orders, execute collection

strategy, document collection activity, coordinator the resolution of

customer deductions, reconcile customer accounts.

. Communicate with field sales and sales management on status of

assigned accounts.

. Provide customer service as needed (invoice copies, answer statement

questions, etc.)

Manpower Staffing/Apex Asset Management

Medical Biller/Insurance Verification Specialist

April 2014 - June 2014

. Apex management is a medical billing and collections company for

hospitals and physicians.

. My primary responsibility is to bring assigned accounts to resolution.

. By verifying medical insurance, workers compensation insurance and

auto insurance and billing them accordingly for payment.

. Research COB (coordination of benefits) when there is more than one

insurance involved at the time of service to determine which insurance

is primary.

. Billing both primary and secondary carriers.

. Researching accounts to determine patients responsibility

. Reassigning accounts to collectors to make contact with the patient

for payment and/or additional insurance information for billing

purposes.

. Interpreting EOB from insurance, appealing denials when necessary.

. Worked with all payors including Medicare, Medicaid, PPO HMO's

Kenney & Company Waldorf, MD

CNH Accounting /Dealer Settlements

June 2013 - April 2014

. Researching and resolving invoice discrepancies

. Issue debits and/or credits to accounts

. Transferring equipment from dealer to dealer using SAP

. Resolving serial number problem on equipment

. Recording daily activities using the applix and ESS

. Calculating discount percentages

Genuine Parts Company Duluth, GA

Statement Group/Accounts Payables /Accounts Receivables/Posting Specialist

April 2011 -July 20, 2012

. Reconcile bank payments using online banking reports

. Reconcile vendor statements

. Pull credit memo back up

. Contacting vendors to request needed information to reconcile there

accounts

. Work closely with the Distribution Centers Nationwide on return, credit

and debit memos

. Paying local and National vendors

. Converting vendors from monthly check runs to weekly credit card

payments

. Posting payments from local and National Accounts.

Pro Air Systems: Gainesville, GA

Accounts Receivable Specialist/Collections

Commercial/Residential HVAC Company

May 2009 - February 2010

. Set up new customer accounts in quick books and excel

. Billing all completed jobs

. Collecting delinquent account

. Processing credit card payment

. Posting payments

Coleman Natural Foods: Gainesville, GA

Accounts Receivable Specialist/Collections

May 2008 - May 2009

. Responsible for invoicing vendors, Collections and follow-up

. Posting payment, deductions, and research problem accounts

. Bring delinquent accounts to full resolution. Mailing correspondence,

correcting all

Invoices, research and problem solving

. Weekly collections reports to corporate office, responsible for over

200 vendors.

. Collecting 2-5 million dollars weekly.

Garcia's Transport: Merchantville, NJ

Accounting Manager Jan. 1998 - April 2008

. Responsible for all accounts payables and accounts receivables

functions

. Reconcile bank balances; record general ledger by using spread

. Sheet in excel. Established customer credit lines and set up credit

. Accounts with vendors

. Full charge processing of all accounts including accounts payables and

accounts

receivables invoicing vendors, and month end reports, Bank

reconciliations.

Cooper Health Systems: Camden, NJ Jan.1997 - Jan.1998

Patient Account Representative/Senior Collector

. Billed insurance companies for Physicians, ability to interpret

. EOB's and HCFA 1500. Analyzed assigned contracts for

. Interpretation of terms, payer adherence to terms, conditions and

. Reimbursement levels. Responsible for collection of high level

. Delinquent accounts. Established new credit criteria for new

. Accounts, significantly reducing bad debt.

Volunteer Women's Abuse Shelter Jan.1992 - Jan.1997

Responsible for helping women with life skills, Job search and interviews

. Teaching how to dress for success, management skills, between job and

. Money management.

Bryn Mawr Hospital: Bryn Mawr, PA June 1987 - Jan.1992

Inpatient Hospital Biller/ Collections/Patient Registration

. Responsibilities include follow-up on claim status submitted to

. Insurance companies, knowledge of commercial and government

. Insurances. UB-92, HCFA 1500, ICD9 and CPT coding

. Worked with all payors including Medicare, Medicaid, PPO HMO

. Self pay insurances.

COMPUTER SKILLS:

IDX, SMS, Action 2000, Med-Pro, MS Microsoft Word Perfect,

Excel, Peachtree Accounting, Quicken, SAP, Great Plains

J D Edwards, Macola and Quick Books, Mas 500, People soft.

Applix, ESS, Microsoft Outlook, FACS, Apex Software, Navinet, Passport,

Virtua

REFERENCES: Promptly furnished upon request

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