Vanessa K. Garcia
Dover, PA ***15
*********@*******.***
PROFILE
A highly motivated, results oriented and performance driven accounts
payables, accounts receivables, billing, invoicing & collections
professional with a proven track record of reducing delinquencies, bad
debt, maximizing recovery and improving quality assurance, strategic
thinker who successfully managed several collections operations and served
as a turnaround expert to improve productivity.
CORE COMPETENCIES
~Medical Billing ~ Medical Coding ~Medical Terminology ~ Problem Solver ~
Research Ability ~ Payment Posting ~ Collections and Deductions ~
Organizational Skills ~ Solid Communication Skills ~ Team Player ~
Management Skills ~ Proficient in using Excel, Quick Books, J.D Edwards,
Microsoft Word, SAP, Great Plains and other commonly used applications.
PROFESSIONAL EXPERIENCE
Graham Packaging Company
Credit Analyst/B2B Collections
August 2014 - Current
. Analyze credit data and financial statements to determine the degree
of risk involved in extending credit.
. Evaluate customer records and recommend payment plans based on payment
history, and purchase activity.
. Confer with credit association and other business representatives to
exchange credit information.
. Review individual or commercial customer files to identify and select
delinquent accounts for collection.
. Consult with customers to resolve complaints and verify financial and
credit transactions.
. Review accounts failing credit validation, place orders on hold,
release orders, execute collection strategy, document collection
activity.
. Perform credit investigations and evaluation of customer risk in order
to approve new accounts and assign terms and credit limits.
. Monitor accounts on a daily basis: review accounts failing credit
validation, place orders on hold, release orders, execute collection
strategy, document collection activity, coordinator the resolution of
customer deductions, reconcile customer accounts.
. Communicate with field sales and sales management on status of
assigned accounts.
. Provide customer service as needed (invoice copies, answer statement
questions, etc.)
Manpower Staffing/Apex Asset Management
Medical Biller/Insurance Verification Specialist
April 2014 - June 2014
. Apex management is a medical billing and collections company for
hospitals and physicians.
. My primary responsibility is to bring assigned accounts to resolution.
. By verifying medical insurance, workers compensation insurance and
auto insurance and billing them accordingly for payment.
. Research COB (coordination of benefits) when there is more than one
insurance involved at the time of service to determine which insurance
is primary.
. Billing both primary and secondary carriers.
. Researching accounts to determine patients responsibility
. Reassigning accounts to collectors to make contact with the patient
for payment and/or additional insurance information for billing
purposes.
. Interpreting EOB from insurance, appealing denials when necessary.
. Worked with all payors including Medicare, Medicaid, PPO HMO's
Kenney & Company Waldorf, MD
CNH Accounting /Dealer Settlements
June 2013 - April 2014
. Researching and resolving invoice discrepancies
. Issue debits and/or credits to accounts
. Transferring equipment from dealer to dealer using SAP
. Resolving serial number problem on equipment
. Recording daily activities using the applix and ESS
. Calculating discount percentages
Genuine Parts Company Duluth, GA
Statement Group/Accounts Payables /Accounts Receivables/Posting Specialist
April 2011 -July 20, 2012
. Reconcile bank payments using online banking reports
. Reconcile vendor statements
. Pull credit memo back up
. Contacting vendors to request needed information to reconcile there
accounts
. Work closely with the Distribution Centers Nationwide on return, credit
and debit memos
. Paying local and National vendors
. Converting vendors from monthly check runs to weekly credit card
payments
. Posting payments from local and National Accounts.
Pro Air Systems: Gainesville, GA
Accounts Receivable Specialist/Collections
Commercial/Residential HVAC Company
May 2009 - February 2010
. Set up new customer accounts in quick books and excel
. Billing all completed jobs
. Collecting delinquent account
. Processing credit card payment
. Posting payments
Coleman Natural Foods: Gainesville, GA
Accounts Receivable Specialist/Collections
May 2008 - May 2009
. Responsible for invoicing vendors, Collections and follow-up
. Posting payment, deductions, and research problem accounts
. Bring delinquent accounts to full resolution. Mailing correspondence,
correcting all
Invoices, research and problem solving
. Weekly collections reports to corporate office, responsible for over
200 vendors.
. Collecting 2-5 million dollars weekly.
Garcia's Transport: Merchantville, NJ
Accounting Manager Jan. 1998 - April 2008
. Responsible for all accounts payables and accounts receivables
functions
. Reconcile bank balances; record general ledger by using spread
. Sheet in excel. Established customer credit lines and set up credit
. Accounts with vendors
. Full charge processing of all accounts including accounts payables and
accounts
receivables invoicing vendors, and month end reports, Bank
reconciliations.
Cooper Health Systems: Camden, NJ Jan.1997 - Jan.1998
Patient Account Representative/Senior Collector
. Billed insurance companies for Physicians, ability to interpret
. EOB's and HCFA 1500. Analyzed assigned contracts for
. Interpretation of terms, payer adherence to terms, conditions and
. Reimbursement levels. Responsible for collection of high level
. Delinquent accounts. Established new credit criteria for new
. Accounts, significantly reducing bad debt.
Volunteer Women's Abuse Shelter Jan.1992 - Jan.1997
Responsible for helping women with life skills, Job search and interviews
. Teaching how to dress for success, management skills, between job and
. Money management.
Bryn Mawr Hospital: Bryn Mawr, PA June 1987 - Jan.1992
Inpatient Hospital Biller/ Collections/Patient Registration
. Responsibilities include follow-up on claim status submitted to
. Insurance companies, knowledge of commercial and government
. Insurances. UB-92, HCFA 1500, ICD9 and CPT coding
. Worked with all payors including Medicare, Medicaid, PPO HMO
. Self pay insurances.
COMPUTER SKILLS:
IDX, SMS, Action 2000, Med-Pro, MS Microsoft Word Perfect,
Excel, Peachtree Accounting, Quicken, SAP, Great Plains
J D Edwards, Macola and Quick Books, Mas 500, People soft.
Applix, ESS, Microsoft Outlook, FACS, Apex Software, Navinet, Passport,
Virtua
REFERENCES: Promptly furnished upon request