Project Design

R esume for Christine (K rys) Rigler Roth

C h ristine (K rys) Rigler Roth

614-***-**** ~ k r ysr ****@*****.***

S umma ry of Qual ifications

Strategic user experience (UX) leader focusing on digital

design leading all aspects of UX methodologies as it E x pe r t ise:

relates to and is integrated in the digital design product User experience

lifecycle design

Passionate UX evangelist – proficient in the methodologies

Interaction design

and processes behind user-centered design (UCD) Information

Excellent leadership and management skills – the “go to”

architecture

person on project teams in both large and small User journey

organizations definition

Desired client facing team member with keen ability to

Interaction mapping

win over difficult team members or clients and pull teams

Evaluative usability

together into a single collaborative unit as needed

research

Act as a 'bullet sponge' to keep team functioning

Testing and

Strong technological strategic support in solutions profiling

evaluation

Working knowledge of web and mobile application

Site taxonomy

technologies, W3C best practices, accessibility and overall

Wire-framing

user experience and digital usability

Prototype

Fierce user advocate with keen ability to work

development

independently and collaboratively as projects, clients and

Requirements

users dictate

elicitation

Ability to react to swift changes and/or proactively and

Root cause analysis

creatively solve the problems

Process improvement

Thrives on bringing order to chaos with seemingly

Project management

bottomless positivity, enthusiasm and energy

Heavy experience with Content Management tools,

Too ls:

including: administration of the CMS, management of site

content, site maintenance including look, feel, Axure

functionality, and assistance with design and function OmniGraffle

ideas.

Balsamiq

SilverBack

Microsoft Office Suite

Microsoft Excel

Microsoft Outlook

Microsoft Project

Microsoft PowerPoint

Experience Profile

Managing, leading, directing, recruiting and building a high-performing full-

service digital design team

H untington

Strategize innovative product enhancements that balance improved user

National Bank experiences, drive revenues up and reduce costs

Christine ( Krys) R igler Roth – strategic UX leader

R esume for Christine (K rys) Rigler Roth

Collaborate with product managers, internal clients, project teams,

architecture teams and management to design and improve the online &

VP, UX Director

mobile experiences

Integrate UX design process into current SDLC methods and team

processes

Current - June

Create, refine and develop UX processes and process documentation for

2013

project integration of UX in the product lifecycle

Design user interactions for consumer and business digital web products

Create and develop mobile and tablet device prototypes based on design

interactions for user testing

Design user interaction enhancements for mobile application

Develop user personas and user scenarios for all digital product lines

Create and deliver high and low fidelity wireframes, prototypes and mock-

ups

Create and deliver user journeys, interaction maps and annotated

wireframes

Keep current on design trends and technology via industry groups, meet-

ups, publications and research

Collaborate and partner with internal marketing teams to establish a

single unified brand message and approach to design

Designed and wireframed user experiences for new Compliance software

JP Morgan suite

Led vendor team of interaction designers on design of Compliance software

Chase

Provided UX guidance to rest of project team

VP, UX Engineer

April – June 2013

Established and facilitated participatory user design sessions

OCLC Created and developed mobile and tablet device user interactions and

prototypes based on design interactions for user testing

Senior Interaction Consumed and evaluated user testing results to enhance user interactions

Designer Adjusted visual design components as needed

Created and Designed visual components for end user facing products

February 2012 - Led and participated in strategic visioning efforts

A pril 2013

Led a UX team consisting of business analysts, interaction designers,

Clutch researchers and usability specialists over several differing projects and

clients

I n teractive

Managed the UX portion of a large multi-million dollar multi-year end-to-

end application development project

U X Team Lead

Managed the overall process approach on several UX design projects

Senior Interaction

Performed functional duties of business analysts and project managers as

Designer

needed

Consumed and applied results of user research and strategy including

April 2011 –

interviewing, usability testing, competitive reviews, focus groups,

February 2012 participatory design sessions and user personas and scenarios to inform

interactive designs

Created and developed interview scripts, usability test scripts, review

Christine ( Krys) R igler Roth – strategic UX leader

R esume for Christine (K rys) Rigler Roth

cycles, focus group itineraries, design session programs and personas as

needed

Defined functionality, content, navigation and interaction models through

user scenarios, page level wireframes, site-maps, process flow charts,

use cases and content matrices

Led and facilitated focus group and brainstorming sessions to better

refine ideas to meet the needs of the client, project and end user as

appropriate

Developed digital user experiences that drive success metrics based on

Fahlgren desired outcomes through goal definition

Led user persona research, documentation and development

Mortine

Created, maintained, and improved Information Architecture documents

(sitemaps, annotated wireframes, user flows, uses cases, scenarios, etc.)

Senior User

and contribute to the process of continually refining the documentation

E xperience

as deliverables

A rchitect

Adapted client deliverables to meet the needs of the client

Researched and recommended strategic direction with regard to

M ay 2008 – technological capabilities and constraints

A pril 2011 Defined functionality, content, navigation, and interaction models

through page level wireframes, site-maps, use cases, and functional

requirements documentation

Designed, developed and conducted heuristic evaluations, competitive

analysis and usability tests

Created scenarios and facilitate focus groups and usability testing

Performed analysis of findings to drive recommendations and future

design considerations by priority

Documented screen-level behavior for technical and quality assurance

staff

Kept current on interface design trends and best practices

Advocated for the user experience internally with designers and

developers and externally with clients

Created wireframes using site map, information architecture guidelines and

Resource business requirements

Developed and defined requirements, use cases and activity diagrams

I n teractive

Defined and utilize business requirements for project clarity

Defined technical requirements for development and testing scripts

UX Consultant

Aug 07– May 08

Developed and defined requirements to document Software Requirements

WD Partners Assisted in design implementation for intranet and internal software

applications

Senior Business Assisted in the development of prototypes for end users to better evaluate

their needs

Solutions

Defined use case scenarios for end users to 'live' what they are asking

Developer

Conducted post deployment surveys and interviews to maintain customer

satisfaction and improve future projects

IT Support

Established feedback survey and feedback retention programs for

Services Manager

furthering requirements development

Christine ( Krys) R igler Roth – strategic UX leader

R esume for Christine (K rys) Rigler Roth

Utilized multiple relational databases to help facilitate solution

determinations as well as application support for end users

October 2002 –

Managed a multinational team of support technicians specializing in

A ugust 2007

specific IT areas across three national locations for 550 person organization

Managed help desk perception in the company and maintained a 95-97

percent approval rating

Managed competitive vendor list, and conducted all technology

specifications and procurement

Managed software and hardware assets in a system to identify licensing,

warrantee information and ownership

Managed and maintained software compliance requirements. Managed

cycling and recycling of all hardware. Developed loaner process for

company equipment

Managed archiving system for all electronic documentation

Developed new hire processes for internal system of on-boarding new

associates

Created and maintained best practices for support of systems and

applications

E ducation

Masters of Information Systems Management, Keller Graduate School of Management

Bachelor of Science in Computer Information Systems, DeVry University

Advertising Design, Columbus College of Art and Design

P rofessional Organizations

User Experience Professionals Association (UXPA)

Information Architects Institute (IAI)

References

References, salary history and work samples available upon request

Christine ( Krys) R igler Roth – strategic UX leader

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