H E AT H E R R E D L I C H
831-***-**** *******.*******@*****.***
V OLUNTEER
E XPERIENCE
E XPERIENCE
Narconon of Northern California - Director of Public Affairs, 12/2012 – Present
Tahoe Truckee FWDD
Maintenance of all regulatory and legal information and documentation at the
Coalition
facility, pursuant to the California Department of Healthcare Services
Executive Board Member
regulations.
2014-Present
Responsible for all public relations and promotional activities. Planned and
Volunteer of the Year
executed community fundraisers and events as a member of two community
Award 2013-14
coalitions. Served as chairman of an event workgroup for the South Tahoe Drug
Free Coalition. Volunteer 2013-Present
Managed all communication and support services associated with clients’ legal
affairs; serving as the primary point of contact and information source for all
related external agencies, C ERTIFICATIONS
Developed and implemented departmental standard operating procedures. & T RAINING
Prepared and evaluated weekly statistics for the Department of External Affairs,
Clintrace / Argus Data
executing any necessary changes to operating procedures, and monitoring
Analysis Certification 2009
statistics to observe overall trends in the department.
National Institutes of Health
Compilation and submission of administrative documentation in accordance
(NIH) Certification 2009
with international organizational guidelines and deadlines.
Office of Human Research
Tracked clients' progress throughout duration of treatment; re-assessed
Participants Training 2009
progress at scheduled intervals.
Bayer Pharmaceuticals - Drug Safety Analyst/Case Processor, 5/20 09–11/2009
Receipt, assessment, processing, tracking and follow-up of all safety data
E DUCATION
submitted for assigned company products, specializing in hematology,
cardiovascular and diagnostics.
Quinnipiac University
Assisted with overall pharmacovigilence operations associated with products.
Hamden, CT 06518
Advanced familiarity with Argus, MedDRA, and Clintrace systems.
BS in Health and Science
Review of adverse event completion and accuracy prior to submission.
Studies, 2004
Medical coding, narrative writing, and complete case editing.
Minor in Psychology
Managed team workflow to ensure case processing completion within internal
Dean’s List
and external timelines.
Completed four-month
Clinical Neuroscience Research Associates - Safety Specialist/Clinical Research
research project concerning
Coordinator, 11/2006–5/2009
the cause, treatment, and
Provided safety and adverse event training to research staff for all site.
prevention of dual/cross
Managed & coordinated multiple Phase II/Phase III clinical trials and co-
addictions
coordinated vaccine clinical trials.
IRB submissions/reporting, FDA audits, and Sponsor-initiated audits: Acted as Berkshire Medical Center,
liaison for FDA and Sponsor-appointed auditors; Served as point of contact for Behavioral Sciences Unit
sponsor companies and auditors; Produced reports in accordance with ICH GCP Clinical Trials Internship
guidelines. 2004
Designed source documents; created document templates according to NIH guidelines, GCP
regulatory protocol. training, safety reporting
Regulatory responsibilities: obtaining all required ethics approvals, acquisition training, HIPAA education
and submission of documents required for study start-up and closeout, and
semi-annual and annual reviews for selected IRB.
Highly skilled in use of Meditech and Filemaker Pro database systems; amended
programs to increase efficiency and meet site objectives.
Berkshire Medical Center, Clinical Trials Program, Psychiatry and
Behavioral Sciences - Clinical Trials Research Coordinator, 3/2004–4/2005
Berkshire Medical Center, Department of Psychiatry - Program Improvement
Analyst, 10/2004–5/2005
REFERENCES AVAILABLE UPON REQUEST