Customer Service Sales
Resume:
DAVID DEBAR
Riverside, CA. *****
d ******@*****.***
OBJECTIVE
I am seeking a position with potential management or growth within a company. I can offer extensive hands-on and supervisory experience among the workforce.
Building relationships has been extremely successful. I have customer service management background, along with good organizational skills. I am also skilled at
building strong team environment and fostering open communications. Although the recruiting field is the most recent, I have extensive B2B sales experience with a lot of success stories. HR duties, building relationships, collection, accounts payable and receivables are some of the features I bring to the table in the different roles and recent experiences I have been involved with in the work environment.
PROFESSIONAL EXPERIENCE
DES Staffing/Broadway Solutions-Ontario/Upland, Ca.
2005-2013
Recruiter/Business Development/Staffing Specialist/Office Manager
Conducting screening interviews for applicants along with follow up information given to the applicants, such as interviews and job offers. Main strengths include client relationships and finding candidates, with minimal or no focus on other HR tasks. As a recruiter I specialize in permanent, full-time, direct-hire positions or contract positions. Further responsibilities include filling temporary staffing for clients filling client’s employment needs. I am responsible for meeting with clients to discuss staffing needs and pricing. Also was responsible for full cycle
recruiting, temp to hire.
• Tracking applicants for Temp to hire permanent positions, attending job fairs, posting jobs on different job sites.
• Met goals of at least 1 person hired per week, or 4 per month. Along with tracking 700-800 temporary workers.
• Built relationships directly with the hiring manager and HR directors through phone, email and personal contact.
Hertz Corporation-Ontario,CA.
1998-2005
Location Manager/Business Development/Recruiter
Responsible for overseeing day to day operation of the location. Duties include teaching sales techniques, to achieve profitability and or exceed Business Plan. 70% of job involves outside sales (B2B), contacting and developing leads, closing sales and ongoing services of multiple major accounts within a geographic area . Job also
involves monitoring of up to 70 employees. Handle customer collections, accounts payables and receivables within the location. Also handle customer service issues that have gone beyond a customer service representatives' control. Another main responsibility was screening new sales candidates, Manager in Training, Drivers and Customer Services Representatives.
• Top branch 18 months in a row for Sales within the Southern California region
• As a Branch Manager, location generated 75-100K a month in revenue, at a local market location.
• Posted jobs in job sites (Monster, Careerbuilders, Craigslist). Conducted initial screening of candidates, offered positions to and follow up with candidates, I-9
verified and other related documents verified and prepared for approval by District Mgr.
Liberty Tax Service-Ontario/Upland, CA.
2009-2013 (Seasonal/Temporary)
Office Manager/Tax Preparer/Tax Instructor/Recruiter
Conducts a through in-person interview with potential clients, using the company’s tax application. Provide details to clients concerning appropriate company products and services. Job duties included completing all tax forms in accordance with policies, legislation and regulations. Perform other duties as required. Placed the advertisements for jobs and was the Tax School instructor for 10-15 students. Two types of classes were run, the 14 week course, and the 3 day rapid class. Audits all tax return forms for accuracy and completeness (procedures, followed,errors, client signatures)
• Resolves client complaints, or refers situations to supervisor (as appropriate) for resolution
• Research tax related questions and issues, and respond to clients within a timely manner
• Initial screening of candidates to be passed on to owner, offered jobs,
• Communication between corporate and candidates, employees, and tax payer.
EDUCATION
AA Degree-Lansing Community College-Lansing Michigan
CTEC Certified-California 2008
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