Customer Service Quezon City

JERALYN ALMANON GOLEZ

Pook Pag Asa Batasan hills Quezon City

(Email)*************@*****.*** 091********

OBJECTIVE:

To obtain a position that will enable me to use my strong organizational skills,

educational background and ability to work well with people.

WORK EXPERIENCE:

November 2009-up to October : Union Cooperative Society (UCS)

Dubai UAE(rashidiya)

Position : Merchandiser(fruit and vegetable)

• Manage vegetable stock and availability.

• Monitors the food quality, ensures standard

handling presentation is done accordingly.

• Assists customers by answering theirs queries.

• Prepares wastage reports

June2008-0ctober2009 : Nailholics

Makati Philippines

Position : Spa Attendant

Communicate to management any and all

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occurrences. Involving staff or guests in the spa

that require attention.

Maintaining the inventory of all item placed in

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the spa and rotate an adequate supply of clean

linen towels.

Acknowledge and greet everyone who enters

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and leaves spa faces facilities.

Maintain a positive attitude and contribute

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toward a quality work environment.

December2007-June2008 : Alexis Marketing

Tutuban Center,Recto Avenue Manila

Position : Merchandiser/Saleslady

Meeting with suppliers and managing the

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description the distribution of stock, by

negotiating cost prices, ordering stock, agreeing

timescales and delivery dates and completing the

necessary paperwork.

Planning product ranges and preparing sales and

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stocks plans in conjunction with buyers.

Gathering information on customer’s reaction to

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products.

March-December2007 : Emotion Photo Studio

Isetan Mall Recto

Position : Checker/Marketing Assistant

Analyzing materials from others schools and

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studios to create an appealing and creative

marketing campaign.

providing assistance in creating and enhancing

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the campaign list.

Maintaining project tracking spread sheets and

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business line marketing calendars.

creating the groundwork for a system to be used

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in scheduling school sports team and

organizations for yearbook photos.

EDUCATIONAL BACKGROUND:

Primary : Magat Salamat Elementary School

Tondo, Manila

1995-2001

Secondary : Batasan Hills National High School

Batasan Hills, Quezon City

2002-2006

Tertiary : Institute of Creative Computer Technology

(ICCT)

Cainta Rizal

2006-2008

Course : Bachelor of Science in information Technology

(BSIT)

PERSONAL BACKGROUND:

Passport No. : xx3199948

April 21, 1989

Date of Birth :

Place of Birth : Negros Occidental

Age : 24

Sex : Female

Citizenship : Filipino

Civil Status : Single

LANGUAGE THAT I CAN SPEAK

Filipino

English

SKILLS

Willingness to learn

Good written and spoken communication skills

Self motivation

Self confidence

Strong work ethic

Computer literate

TRAINING/SEMINARS ATTENDED:

July 29, 2011-11-05 : Basic Food hygiene training

Sonapor Training Center

September 04, 2011 : International Customer Service

Dubai Public Library

September 12, 2011 : Code of Conduct

Dubai Public Library

Contact this candidate