Medical Quality Assurance
Resume:
RESUME
PERSONAL INFORMATION
Janice Corder
Smyrna, TN 37167
615-***-**** - Mobile
EDUCATION: Cameron High School
WORK EXPERIENCE:
HEADWAY WORKFORCE SOLUTIONS
FROM: May 2011 - April 2013
DESCRIPTION OF DUTIES: Medical Clerk II - This was a call center position
contracted through Headway Workforce Solutions handling customer inquiries
via telephone and written correspondence at Aetna Insurance Company in
Franklin, TN. Position consisted of conducting telephone interviews
primarily working with the elderly population for Medicare Supplement
insurance as well as Complimentary products. Was unable to complete
contract to completion due to illness.
NASHVILLE SPORTS MEDICINE & ORTHOPAEDIC CENTER
FROM: February 2, 2009
TO: April 8, 2010.
DESCRIPTIONOF DUTIES: Transcription of office notes, letters and other
correspondence, scheduling appointments using Mysis Tiger software,
answering phones. Also responsible for mailing/faxing of Worker's Comp
notes to case workers, entering surgical CDs into Excel spreadsheet.
Assisted with special projects as instructed by supervisor.
SYNTHESCRIBE OF AMERICA
FROM: July 2006
TO: January 2009
DESCRIPTION OF DUTIES: Account/quality assurance manager for local major
account who outsourced their work to our company. Performed quality
assurance on transcribed documents and provided feedback to
transcriptionists, managed work flow for this account. Also performed
transcription as necessary of urology account.
CENTENNIAL PEDIATRICS
FROM: November 2003
TO: June 2006
DESCRIPTION OF DUTIES: Transcription for pediatric medical group
consisting of endocrinology, dermatology and internal medicine. Also
performed transcription for hospitalists.
REASON FOR LEAVING: Transcription position was eventually phased out.
Office decided to outsource transcription.
HANES PATHOLOGY
FROM: September 2000
TO: October 2003
DESCRIPTION OF DUTIES: Transcription of surgical pathology reports for 4
pathologists. Transcription included gross description, diagnoses, bone
marrow reports and general correspondence. Duties also included answering
phones, accessioning specimens assigning numbers to them. I also interacted
with the cytology and histology department pulling slides to send to
physicians. Entering Pap smear information into Cortex software. Dr.
Hanes' office was physically located in Skyline Medical Center.
REASON FOR LEAVING: Dr. Hanes sold the company.
CENTENNIAL MEDICAL CENTER
FROM: March 1991
TO: August 2000
DESCRIPTION OF DUTIES: Transcription of radiology reports into Meditech
software utilizing Lanier transcription equipment. Types of studies
transcribed included plain films, CT scans w/wo contrast, MRIs, SPECT
scans, mammograms, etc.
REASON FOR LEAVING: Hospital decided to outsource work.
DONELSON HOSPITAL
April 1980
February 1990
DESCRIPTION OF DUTIES: Medical transcriptionist in the medical records
department transcribing radiology, hematology, oncology, emergency room,
internal medicine, cardiology, pulmonology, pathology. Dictation included
discharge summaries, histories and physicals, consultations, operative
reports, etc.
REASON FOR LEAVING: Change in management, eventually relocated out of the
Donelson area.
Contact this candidate