Engineer Management
Resume:
CURRICULAM VITAE
PRADEEP.M
Mobile: +91-991******* DOB: 26/02/1985
Email: *********@*****.** Address: No. 106, 2nd cross, 80 feet road, Michael Palya, Indiranagar, Bangalore- 560038
CAREER OBJECTIVE
To secure a position with Stable and Profitable Organization, where I can be a Member of a Team and Utilize My Administrative Experience to the Fullest
PERSONAL SKILLS
Comprehensive problem solving abilities, excellent verbal and written communications skills, ability to deal with people diplomatically, willingness to learn, team facilitator, Motivate work force to achieve high level quality and product.
ACADEMIC PROFILE
EDUCATION QUALIFICATION
INSTITUTION NAME COURSE YEAR OF PASSING
UNS Institute of Engineering and Technology B.E (E.C) 2008
K.L.E College PUC (PCMC) 2003
S.S.B. English High School SSLC 2000
TECHNICALQUALIFICATION
A+, N+, CCNA, MCSA (2012) from IIHT
MCP and MCSA 2012 CERTIFIED
WORKING EXPERIENCE
Worked in Sai Softnet as System Engineer from September 2009 to November 2012
Worked in Mphasis as Senior Technical Engineer from January2012 to July 2014
Currently working in Collabera as Senior System Administrator
Total Years of Exp – 4.11 years
Projects Handled
AD-Identity management, Password management, SCCM web application, patch updates & deployment, Remote troubleshooting, Queue Manager, Testing the patches in Test Labs before deploying, Worked on Ticketing tools like Remedy 7.6 and 8.1, Configuring and Troubleshooting Blackberry, IPhones, IPad For Mphasis (Charles Schwab).
Incident Management, Configuration and maintenance of Office tools, SQL, MySql, other banking applications, Video conferencing, Printer/Scanner/Fax setup & Troubleshooting (Wireless and Local), Build/Assemble the Computer, Laptop, IP Phones configurations, Managing and Troubleshooting Hyper -V, VMware, Citrix (Xen Server, Xen Desktop), Handled a team of 10 agents, Etc for Mphasis
Installation & Managing Server Roles such as AD, Backup and Restore, DNS, DHCP, Remote Installation &Troubleshooting, Upgradation and Migrations, Build/Assemble the Computer, Laptop, Servers, Video conferencing, Printer/Scanner/Fax setup & Troubleshooting (Wireless and Local), IP Phones configurations, Worked on Ticketing tools like Maximo, Basic Switch level Network Configuration & Troubleshooting Etc for clients of Sai Softnet
TECHNICAL SKILLS
System Assembly/Build (Laptop, Desktop, and Server[Local/Remote])
Installing, Configuration & Troubleshooting of Operating Systems such as Windows Server (2012, 2008, 2008 R2, 2003, 2003 R2), Windows Client (XP, Vista, 7,8),
Patch management, Application Deployment, Group policy management, Workgroup and Domain level security policies.
Migration and Upgradation Of Server/Desktops
Installing and Troubleshooting DNS, DHCP, HTTP, HTTPS, SMTP, SNMP, POP3, IMAP, NAT, FTP, Active Directory Architecture and Services (AD).
Worked on Single Sign On, IIS and Password Management.
Managing and Troubleshooting Hyper -V, VMware, Citrix
Installing, Configuring and Troubleshooting Microsoft Office {2003,2007,2010), Microsoft office communicator 2007 R2, Microsoft Lync 2010
Managing Virtual Systems using ADSI (Marimba Tool) and SCCM Tools
Installing and Configuration of VPN clients,VeriSign Token, Aruba Device
Basic SQL server installation and troubleshooting.
Configuring & Troubleshooting Wireless network & LAN, WAN Network, crimping, Switches, Hubs.
Worked on Ticketing tools like Remedy 7.6 and 8.1, Maximo,
Worked on the Knowledge on ITIL V3
Roles and Responsibilities
System Assembly/Build (Laptop, Desktop, and Server[Local/Remote])
Installing, Configuration & Troubleshooting of Operating Systems such as Windows Server (2012, 2008, 2008 R2, 2003, 2003 R2), Windows Client (XP, Vista, 7,8), Hyper -V, VMware, Citrix
Installing, Configuring and Troubleshooting Microsoft Office {2003,2007,2010 (Outlook and Other Office tools such as Excel, word, PowerPoint)}, Microsoft office communicator 2007 R2, Microsoft Lync 2010
Managing Virtual Systems using ADSI and SCCM Tools
Updating security updates and hot fix in server and client system.
Configuring & Troubleshooting Wireless network & LAN, WAN Network, crimping, Switches, Routers, Hubs.
Data Backup and Restore.
Installing and Troubleshooting DNS, DHCP, HTTP, HTTPS, SMTP,SNMP, POP3, IMAP, NAT, FTP, Active Directory Architecture and Services (AD),
Basic installation and troubleshooting SQL Server (2005, 2008, 2012), Visual Studio 2005, 2008, 2010Software’s
Configuring Group policies in Domain & Work Group Environment
Switches, Hubs configuration and troubleshooting
Worked on Power Shell, Single Sign On, IIS and Password Management.
Installation & Configuration of CISCO Softphones. Handling Video Conferences.
Installing and Configuration of VPN clients, VeriSign Token, Aruba Device
Managing User accounts, resetting passwords & unlocking of user accounts.
Creating Folder groups in File Server and providing Network folder access to user’s using AD Console
Configuring and Troubleshooting Blackberry, IPhones, IPad
Installation and Troubleshooting of McAfee, Symantec, Antivirus
Installing Software’s & Trouble shooting different Animation and Designing software issues like 3D Max, Adobe Photoshop, After Effects, Premier, Dreamweaver, Sony Vegas, Sound Forge.
Managing & Troubleshooting Printer, Scanner, Fax
Migration and Upgradation Of Server/Desktops
Managing Virtual Systems using ADSI (Marimba Tool) and SCCM Tools
I hereby solemnly affirm that all the details provided above are true to the best of my knowledge and belief. I shall carry myself in a good true manner that leads to the growth of organization.
(PRADEEP.M)
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