--Account Manager--
[pic] Qualifications Profile [pic]
Accomplished business professional with extensive experience in sales and
account management, along with solid track record and multiple awards
throughout career for consistently meeting and exceeding business targets.
Accustomed to providing exceptional service to customers as well as going
above and beyond job duties to achieve high-impact results. Capable of
multitasking and working efficiently within fast-paced and challenging
situations within the areas of strategic account development, territory
management, business generation, and medical and capital equipment sales.
Effective at developing and inspiring team members toward excellent
performance, sales growth, and improved business profit. Equipped with
articulate written and verbal communication skills, along with the ability
to establish solid relationships with clients and the management.
[pic] relevant experience [pic]
Grifols Diagnostics, Davis, OK
Territory Manager 2014
Assumed full responsibility in overseeing daily business operations of a
six-state territory encompassing team leadership, client prospecting, and
sales. Utilized Salesforce.com to encode territory data in a timely manner.
Prepared and submitted weekly and quarterly reports comprised of dynamic
territory management plan to the upper management. Maintained proactive
involvement to multiple laboratory conferences to perform follow-ups on
leads. Provided expert oversight to the team in performing sales calls.
. Identified and obtained opportunities from six-state territory that was
considered as no previous funnel.
. Expertly handled negotiations on Resource Optimization and Innovation
(ROI), resulting in ongoing negotiations for contract and purchasing
group inclusions.
. Demonstrated adeptness in providing an average of one viable lead per
week to the Blood Bank Team.
Zoll Medical, Davis, OK
Senior Territory Manager 2013-2014
Executed territory management and prospecting responsibilities within the
state of Oklahoma and West Texas. Made use of customer relationship
management (CRM) to efficiently update and encode data on funnel
projections and expenses. Facilitated hands-on demonstration of
resuscitation equipment; as well as training on installation of software to
the staff. Performed a wide range of tasks toward the achievement of annual
capital equipment sales quota of $2M.
. Acted as the driving force behind the growth of funnel by 3.5mm, as well
as the positioning of territory by exceeding established quota for FY14.
Ortho Clinical Diagnostics, Davis, OK
Account Manager 2010-2013
Held full accountability in developing and implementing sales and marketing
strategies for the Vitros Family of analyzers which included chemistry,
immunoassay, automation, and transfusion medicine. Took charge of
maintaining current $8.2M base of business and growth through upgrade
opportunities, assay menu expansion, and Ortho plus services (Business
Education and Inventory Management Software) installation. Oversaw sales
activities which included appointments, tasks, demonstrations, distributor
support, presentations, business plan development, expense management, and
sales force automation.
. Led key efforts toward the attainment of annual capital sales quota of
$1M capital and 10% reagent growth on prior year.
. Established a reputation for consistently achieving various rank and
awards such as the following:
o Top 2% of account managers and Ambassador Club winner (2012)
o MVP Sales Dallas District (2012)
o 100% Club (2011/2012)
o Top 5% of account managers and Ambassador Club winner (2011)
o District Catalyst Champion-Sales Automation Software
. Earned recognition from the Indian Nation IDN for Ortho-Clinical
Diagnostics.
Veteran Medical, AvCare Inc, Davis, OK; Pulaski, TN
Owner Vice President 2007-2009
Leveraged excellent skills in developing written business plan, financials,
and business and sales strategies, as well as in establishing and
maintaining Federal Supply Schedule (FSS) / General Services Administration
(GSA) schedules and Distribution and Pricing Agreements (DAPA). Built and
cultivated strong business relationship with medical sales distributors
specializing in government accounts.
. Successfully took on the role of vice president after company merge with
AvCare Inc.
. Established FSS for more than 200 products as well as establishment of
multiple BPAs.
GE Healthcare-Information Technologies, Milwaukee, WI
Acute Account Manager 2002-2007
Conceptualized and implemented plans for marketing products, while managing
accounts within the assigned territory comprised of 190 hospitals.
Organized and managed presentations to effectively promote products to
potential customers. Presided over the training of customers on products
after sale that increased customer satisfaction.
. Consistently achieved recognition as the top 25% of all acute account
managers by meeting quota with 100% increase in OP within five years.
. Exhibited superior talents in building and maintaining funnel to more
than $13M from $2M in real opportunities.
Earlier Positions Held:
Universal Hospital Services/Medical Rentals Stat, Bloomington, MN
District Manager-Arkansas, Oklahoma, Texas 1997-2000
Mediq Prn, Oklahoma City, OK
Branch Manager 1995-1997
[pic] Other Experience [pic]
United States Navy
Naval Recruiter Independent Duty Corpsman
[pic] Education [pic]
Bachelor of Science in Occupational Leadership (Management and Human
Resources)
Southern Nazarene University, Bethany, OK
Graduated magna cum laude
Relevant Coursework:
Human Resources Employment Law Human Relations Management Theory
Small-Group Interaction
Group Presentations Business Structure Marketing Business Development
Theory
Independent Duty Corpsman Submarines (Equivalent to Physician Assistant)
Naval School of Medicine, Bethesda, MD
Academic Achievement (GPA: 92%)
Clinical Rotations:
Urology Orthopedics Pediatrics Internal Medicine Emergency Room
Family Practice/Care Surgery Dermatology
Relevant Coursework:
Radiation Health and Decontamination Anatomy and Physiology Diagnosis
and Treatment
Physical Examinations Basic Laboratory Procedures and Testing Radiology
Emergency Medicine
Psychology Pharmacology and Health Care Administration
[pic] professional development [pic]
2013 Miller Heiman Strategic Selling, Conceptual Selling, and Negotiate
Success: ZOLL Medical trainers
2011 Professional Selling Skills: AchiveGlobal
Various courses on Ethics, Government Accounts, and Conduct: Johnson
and Johnson
2010 Professional Selling Skills: AchiveGlobal
2002-200 Various Courses on Ethics, Trade Rules, and Selling Techniques: GE
6 Healthcare
2004 Miller Heiman Strategic Selling: Master Trainer
2003 Strategic Account Management Program: Clinical Path Strategies Inc.
2002 Value Selling Sales Training (OPIS Model): Performance Management Group