Customer Service Representative Inbound Calls

Location:

Salary:

35,000 - 45,000

Posted:

November 20, 2014

Apt. #268 E-mail: ***********@*****.***

Las Vegas, Nevada 89115

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Constance Cottrell

Who am I?

College graduate with 10 plus years of administrative/clerical experience. I am a self-starter, who works

very well with little or no supervision. I have performed a variety of clerical duties (answer phones, sorting

and distributing mail, preparing and scanning documents, copying and faxing). Basic data entry

knowledge and can handle more complex data entry as experience is gained. Nice phone presence with

professional appearance.

Qualifications

• Provided information in courteous manner to employer, employees, clients and potential

clients by answering questions and request.

• Increased client base 35% through front office, phones, presentations and while representing

company at monthly and annual meetings.

• Assembled, maintained and updated confidential and non-confidential files.

• Processed payroll as needed.

• Reviewed documents for accuracy.

• Maintained supplies and inventory by checking stock and anticipating needed supplies.

• Interview, hired and trained less experience staff.

• Prioritize and juggled several simultaneous duties.

• Accomplished related company results as needed by contributing to team efforts.

Employer

1990 - 1993 South Bay Youth Service Center Torrance, California

Office Assistant

1993 - 2001 Karyn Abbott and Associates Los Angeles, California

Calendar Coordinator

2001 – 2004 California Democratic Party Los Angeles, California

Office Manger

Education

1990 – 1993 El Camino College Torrance, California

Associates of Science

Employer

1990 – 1993

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